Anna
late delivery
late delivery costomer service not professional
Reply from Better Way HealthJan 28, 2020
Hello Anna, We're sorry to hear you're not satisfied with our customer service and your delivery. Your order was placed at 9pm, and was in the hands of the carrier the next day. We say that it takes 3-5 business days for the carrier to deliver the package. The carrier does not count the day they receive the package as the first business day, and they don't count the weekends as business days. That being said, Monday was the first business day for your order, and it was actually delivered on the third business day, which was Wednesday. I'm sure it felt much longer because of the weekend, but the order was actually right on schedule, and even a little earlier. We've actually tried to contact you to follow up, and left a message. We'd love it if you called us back at 1-800-746-7640 so we can assist you further.