Excellent
Based on 79 reviews
Beyond Borders Collective4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bridging the gap between cultures with ethically produced blankets crafted by talented and skilled artisans from the highlands of Ecuador.
Beyond Borders Collective (beyondborderscollective.com) has 79 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
79 approved reviews, newest moderated first
Drake V.
These blankets are amazing and the team behind them are even better!
Reply from Beyond Borders CollectiveMar 29, 2022
Hi Drake, Thank you for taking the time to share about your experience with us! Your kind words and support means the world to us.
Julia G.
Absolutely love the Blanket, such a vibe having it chilling on my bed... keep doing what your doing :)
Reply from Beyond Borders CollectiveFeb 15, 2022
Hi Julia, we are so happy that you’re enjoying your new blanket. Thank you for taking the time to write this review and for your support for our small business. Welcome to the Beyond Borders Collective family!
Paula D.
They are awesome company . Very helpful abs have amazing product . I just love my blanket . I would just tell Canadian customers to self clear there product before it comes so they know ahead of time about the broker costs .
Reply from Beyond Borders CollectiveJan 25, 2022
Hi Paula, Thank you for taking the time to share you experience with us. We’re glad that you are loving your Beyond Borders blanket! Your love and support means a lot to us.
Annah
Love the baby blankets, they are very soft & beautiful! I support their mission 💯! I have no regrets other than the shipping to Canada was a little over the top but in the end still would recommend.
Reply from Beyond Borders CollectiveJan 3, 2022
Hi Annah, we appreciate you taking the time to share about your experience with our brand and baby blankets. It absolutely warms our hearts to hear that you loved the baby blankets and would recommend us. We have a $15 flat fee on international shipping with orders of $149.99 and up. Since your order was at a lower price point, we weren't able to offer you that discount. Please know that we try our best to provide the best service and satisfaction to our customers. Thank you for helping us improve.
Eric J.
Hi, I was pretty disappointed for two reasons. I chose the option to have my blanket gift wrapped with a personalized note, and then I used the ApplePay option. I just received my blanket and it was not gift wrapped and it did not have the note attached. Secondly, I was charged an additional $80 that I was not made aware of. This was a payment collected by UPS, but I was completed blindsided by it. I order many things online and I have never had to pay a currier any extra money. The added charge brought the total to almost $300. Disappointed I did not get what I was hoping for and paid more then I expected on top.
Reply from Beyond Borders CollectiveNov 2, 2021
Hi Eric, Thank you for providing your feedback and letting us know about this issue. We understand how this can be a frustration and our desire is to best serve our customers with communication to the best of our abilities. Let us address the two issues you mentioned: 1. Please carefully review your invoice as it doesn’t reflect any payment for gift wrapping or note. The gift wrapping appears on the confirmation email as a product purchase “Gift Letter” when performed correctly. 2. Before a customer checks out, our system displays the label “Beyond Borders Discounted Rate” and a disclaimer below the subtotal in the cart that encourages our international customers to review our policy for international shipping before proceeding to checkout so that they can be informed of any possible custom fees before completing a purchase. Additionally, we proceed to send a confirmation email that specifically states the following: “IMPORTANT: By placing an international order, the buyer is responsible for obtaining information regarding their country’s laws, regulations, duties and taxes that are outside of our control”. We hope this information was helpful and if you have any other questions please feel free to reach out to us directly at [email protected] Thank you, Beyond Borders Collective.
Chris R.
Very happy with our new blanket!
Reply from Beyond Borders CollectiveJan 25, 2022
We are so glad you love your new blanket! We appreciate you taking the time to write about your experience with us!
Kane W.
Amazing product! The perfect gift for my partner who's big on sustainability so when I heard about these guys I had to grab one for her birthday. Did not disappoint and also arrived on time to us here in Austria. 10/10
Reply from Beyond Borders CollectiveJan 25, 2022
Thank you for your positive feedback! We are happy that you are loving our products and really appreciate your support!
Éléa
Raul and Kirsten are amazing persons, and their company is incredible! Quick delivery and customer service is fast and helpful if needed!
Reply from Beyond Borders CollectiveOct 7, 2021
Hi Elea, thank you so much for taking the time to share about your experience with us. We're happy to hear that you had a great experience with Raul and Kirsten and our customer service team! We hope to see you shop with us again in the future.
