Big Home TaxReviews of bighometax.com

big home tax is not a reseller for turbo tax in fact turbo tax has identified them as a fraudulent company and are actively canceling any license codes that are issued by them. this happened for my 2024 and 2025 codes within a few weeks. yes my 2024 code lasted for 11 months until i tried to use my 2025 code

The emailed software download key worked well.

This dowload worked wonderfully

I’ve been purchasing TurboTax from this company for a couple of years because the price is very competitive—significantly less expensive than retail. In my first year, I had an issue with the license key not working after switching to a new computer. Customer service was very responsive, quickly provided a new key, and I was able to successfully file my return. The second year, however, I experienced a major issue with eFiling my state return. Although I was able to prepare the return, I could not eFile it with my state. I contacted both BHT and Intuit TT, but neither company was able to resolve the problem. I ultimately had to print and mail my state return, which was time-consuming, stressful, and frustrating. Overall, the pricing is excellent, and customer support can be responsive, but the unresolved eFile issue was a significant drawback for me.

This company is a SCAM!!! Do not do business with them. I have contacted them about 25 times and each time they send a response that a supervisor will get in touch with me immediately but I never hear back from them. And, you cannot talk to anyone at the company. They only respond by text. WORST COMPANY EVER!

I purchased Turbotax Deluxe 2024 with State desktop software on 3/22/25. All Turbotax license codes are supposed to be good for up to 5 devices using the same Intuit account. On 12/29/25 I installed the same Turbotax 2024 software on a new PC using the same Intuit account. When I tried to activate the software I received Error Code 605. I called Intuit and gave them the license code. They told me the code was canceled because the same code was being used by someone else with a different email address! Intuit told me that BigHomeTax is not an authorized retailer and advised me to buy Turbotax from authorized retailers ONLY in future. They advised me to use a search engine to find a list of authorized Turbotax retailers. Intuit said unauthorized retailers often resell Turbotax license codes to other people! In other words they steal back your license code and sell it to someone else! Fortunately, Intuit gave me a new license code. My advice is to avoid buying Turbotax from unauthorized retailers because they may ressell your license code after your purchase.

The price was good, and the TurboTax software worked for a few weeks. But I extended my taxes using TurboTax, and when I went to file them later, TurboTax said my license key was invalid (TurboTax 605 error). I contacted Big Home Tax, and after some back and forth texting, they sent me a new license key, which worked once. But then I still needed some additional forms, which I had to wait for. When I finally went to file my taxes, my TurboTax license key was invalid again (same 605 error). But this second time, Big Home Tax support was completely unresponsive. I had to buy the same software again on Amazon, my second purchase of TurboTax 2024 Home and Business software. They do it cheaply by selling the same license to multiple customers, invalidating the license key they sold you a few weeks ago. Their satisfied customers were lucky enough to finish their taxes before Big Home Tax resold their license to someone else and invalidated it. If you don't mind renting software with no chance to use it again later, than Big Home Tax might work for you. But if you ever need to amend your taxes, or if you file an extension and need to finish them later, you will have to buy the software again. They are scammers. Buyer beware.

I purchased TurboTax and the activation number did not work. I communicated with Big Home Tax continuously for a month with NO success. Just one delay after another. They claimed to be an authorized vendor for TurboTax. FALSE! I talked to TurboTax and they are very familiar with Big Home and confirmed they are NOT an authorized vendor. Do not purchase software from this outfit.