Laura U.
The ordering/return poliocy was quite easy and worked perfectly!
I purchased an item. It came, I didn't like it. Returning it was easy with no hassles. I wish all companies had the same & easy way.....
Great
Based on 370 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized big stuffed animals are our speciality.
bigplush.com (bigplush.com) has 370 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
370 approved reviews, newest moderated first
Laura U.
I purchased an item. It came, I didn't like it. Returning it was easy with no hassles. I wish all companies had the same & easy way.....
Maria R.
I had never used Bigplush.com before so I was so pleased that my husband's present arrived in plenty of time and very impressed with the quality of the cuddly rhino toy I had ordered. Thank you Bigplush!!
Mike R.
I ordered it for my baby girl. I purchased it and received constant updates the entire time right up until it was dropped at her door. I wont hesitate to use them again.
Max
Great quality product and quick delivery. Everything as expected.
Demarquis
Bear arrived when they said it would, it was soft and full, and my girl loves it . GREAT bear 👍
James W.
Ther delivery process is excellent the day to day up date on whr ur purchase is ,is very comforting thank u very much will definitely be hearing from me in the near future money well spent
Brian H.
I think they really care if there is a problem they fix it right away
Rocco H.
For a $500 bear I expect it to be in perfect condition. The eyes were off a bit and it just threw the whole dynamic look of the bear. If I could return it I would, but it was a gift so it would be difficult to do so. This is why I have trouble trusting online purchases.
Reply from bigplush.comMar 6, 2015
Hi there! I'm happy that our phone call went well, and that we were able to work out the details and come to a resolution. We appreciate your business very much. Don't hesitate to reach out to us again any time at all.