Excellent
Based on 162 reviews
Big State Home Buyers4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
While buying houses for cash and assisting in selling a house fast is our specialty, at Big State Home Buyers we go further to provide you with services that address every situation and every need. Whatever you’re going through, we can help. Perhaps you’re in the midst of a divorce or have had a job transfer. Maybe you’re about to retire or you’re faced with foreclosure. No matter your situation or the condition of your house, we’re interested in your property and getting a cash offer for your house. We can have a cash offer for you within 24 hours and can often complete closing in a matter of days.Our comprehensive services cover a range of situations including:- Inherited or House Without a Will- Sell a House with Liens- Tired of Being a Landlord- Avoiding Foreclosure- As-Is Sale, Leave Repairs to Us- Going Through Divorce- Retiring and Empty NestersWe also provide the following additional services at no cost to you when selling a house fast with us:- Mobile notary for your convenience- Removing unwanted items from the house- Turning on utilities to complete inspections- Drafting powers of attorney- Finalizing estate paperwork so you don’t have to go through probate- Assisted Move Program to qualified sellers
Big State Home Buyers (bigstatehomebuyers.com) has 162 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
162 approved reviews, newest moderated first
Vicky C.
What can I say but such a huge Thank you to everyone at this company. So easy do be with and process was very smooth and most of all so caring. Will recommend to anyone looking to sale their home or a loved ones home.
July H.
At the first conversation, you feel that you have reached the professionals in the field of real estate. The structure of the questions is clearly and professionally formed, which gives full confidence. The process itself is very fast, convenient, and I think the price is affordable.
William C.
My client just closed on her house in Houston with Big State Home Buyer. Andree, Jennifer, and Cynthia were a pleasure to work with. We closed in two weeks and my client is over the moon with the sale. It was a great experience and they made the process seamless.
Kris
Overall it was an easy process. The investor created a couple hiccups but the team did the best they could to navigate through those issues.
GiGi
Lucas, Sonya snd Jessica are great! This company is very fair! My experience with selling my home was hassle free and simple. Highly recommend!!
Elaine M.
Excellent experience. They found win-win solution.
Lisa L.
You guys have helped me so much with a lease to own tenet that tried to sell my house to you without my consent. Thank you tremendously. Keep up the good work 👏 🙌 👍🏻.
Martha
I wish I never signed a contract with this company. I KEEP TELLING ALL OF OF THEM THAT LUCAS MISREPRESENTED HIMSELF AND THE PAPERWORK I SIGNED. HE TOLD ME IF HE COULDN'T GET THE AMOUNT I WANT THEN THE CONTRACT WOULD BE NULL AND VOID. I WOULD BE LETTING THEM STEAL MY HOUSE FOR THAT AMOUNT THAT THEY WANT TO PAY. I WILL NOT BE SIGNING ANYMORE DOCUMENTS FOR THEM. I WAS TRICKED THE FIRST TIME AND I WILL NOT MAKE THAT MISTAKE AGAIN. LUCAS ALREADY TRIED TO BRIBE ME BY OFFING TO GIVE ME A FEW THOUSAND DOLLARS UPFRONT. I KEEP TELLING THEM i AM NOT SELLING MY HOUSE SO STOP HASSLING AND HARASSING ME. There company is trying to take advantage of people like me. He did not go over any part of the contract with me at all. He did not explain anything to me. He said if I did not agree with the amount the contract would be null and void. I do not even have a copy of what I signed. All you did is say sign and initial. I had no clue that I was signing a binding contract to just give my home away. Shame on them, all they want to do is rip people off. Tell everyone that your company is just trying to rip-off unsuspecting people like me. Now they are going to try and strong arm me or scare me into letting you steal my house with something else he didn't tell me about in this supposed contract WOW: You impede access which is in breach of the contract you signed. We allocate those thousands of dollars to our lawyer. It states in the contact, that again you signed, that you are responsible for our legal costs. He never went over any part of that contact, not even one paragraph. Your website says NO RISK OR HASSLE...WELL THAT IS A BIG LIE....BECAUSE YOU ARE PUTTING ME AT RISK AND ALSO HASSLING/HARASSING ME. I definitely learned a valuable lesson from you and that is you can't trust anyone. YOU TRICKED ME JUST TO MAKE MONEY ON MY HOUSE.
Reply from Big State Home BuyersAug 29, 2023
We are appreciative to have the opportunity to address the concerns you’ve brought up in your review. If there are any themes resounding from our online reviews, it's that our customers love us for our fair and transparent pricing, our smooth and easy process, and our professionalism in how we communicate with our customers. It is clear that your review intends to undermine our business and brand reputation as it suggests that we are a company that is built on deceptive representation and a lack of transparency, coercive and unethical sales tactics, and legal threats and intimidation; this couldn’t be further from the truth. We have made many failed attempts to reach you in order to come to a peaceful and reasonable resolution, and you have interpreted this as harrassment. Instead of talking through these matters over the phone with you, we feel the need to not only point out the fallacies in the specific statements and claims in your review but also request that you and/or TrustPilot remove this baseless and intentionally harmful review. While we are truly sorry for your frustration, and believe you’re genuinely upset, we do have to require some accountability on your part though, as the reasons you’re upset are based on elements of your story that you have fabricated as an attempt to smear our company. First, we want to address your claims that we were deceptive and intentionally lacked transparency in our process; this is not true. When you met with Lucas, you filled out and executed a full purchase contract, based on the terms you negotiated and agreed to. This document is not only very clearly a contract, but you were happy with the terms at the time you signed it. You do in fact have a copy of the contract you signed, and the reason you’re upset is that you wanted to change your mind and sell to someone else after signing the contract, or require that we increase our already agreed upon price upward in the amount of $40,000. You’ve stated both of these things in writing to us in an effort to force a result that you have no right to demand. Even if you truly intended to stay in the house and not sell at all (which we know is not the case from the contradicting stories and demands you’ve tried to corner us into), you have a legal obligation to proceed with the sale and we expect you to follow through on that, just as you would expect us to. Second, we want to address your claims that we use coercive and unethical sales tactics. We do not force any of our customers to sign our contracts. Your agreement to sell to us was 100% voluntary and the contract spelled everything out very clearly. You were able to take all the time you needed to read through it and ask questions. Lastly, we want to address your claims that we are employing legal threats and intimidation. Simply stated, this is how you are perceiving us simply executing on the contract that you signed when we met with you. We consider this review as nothing more than a further attempt to leverage an increased purchase price/allow you to sell to someone else and breach your contract without any consequences, which is not a proper or fair use of this platform. While we are truly saddened to have to be discussing things in this manner, we simply cannot allow you to publicly slander not only our business, but our agent’s integrity, without refuting what are frankly untrue and unmerited claims. We remain committed to seeing the transaction through and we are ready to speak with you if and when you’re willing to. Sincerely, Big State Home Buyers
