Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Bikes Online
Bikes Online is a California based, online specialty retailer of bicycles and the accessories that go with them. You might have noticed that our prices are some of the best in America – that’s because we sell global brands direct from the manufacturer, cutting out the middleman and passing on the savings to you – where they belong.
Bikes Online (bikesonline.com) has 409 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Bought a Fairfax 1 XS. Arrived really quick and in good shape (very good packaging). The specs in description are true. Nothing bent or missing. Front deraileur needed a little tweaking and both wheels needed a little trueing (but that's normal with any new bike). Overall very good. Been riding it non-stop for a month with no issue.
RS
Randy S.
I bought an ex-demo bike at a discount
I bought an ex-demo bike at a discount. The description of the bike online included a couple of pictures of cosmetic defects. When the bike arrived it was exactly as described, no surprises. The bike was easy to assemble and so far I have not had any issues with the bike. Overall a really nice bike at a great value. The only gripe I had was, when I kept checking online to see if the bike had shipped, my account said - being processed. It wasn't until the day the bike was being delivered that I received an email stating the bike would arrive that day.
SB
Skylar B.
I am very pleased with my purchase from Bikes Online
I am very pleased with my purchase from Bikes Online. I got a great deal on a great bike. I really enjoy riding my new Siskiu D7 and would recommend Bikes Online to anyone. The process is very easy and the instructions for getting my new bike setup and ready to ride was very clear and helpful. Thanks!
SH
S. H.
Great bike & customer service
Great bike purchase experience. Excellent bike, great price, fast delivery and super responsive after sale customer service. Where I live independent bike stores are dying as they are bought out by brands. Bikesonline offers great alternatives. Thank you!
JO
John
Got my Marin Muirwoods fast and right
Purchased a 2023 Marin Muirwoods (demo model) in the early afternoon on April 4th and had it in hand by Noon on April 6th, and for a killer price.
Bike was properly packaged & protected, greased and adjusted right. And though the website said it might have blemishes due to it being a demo model, I inspected it closely upon delivery and couldn't find any issues.
Bonus: Received a nice hex multitool that I now carry in the saddlebag, and a bike keychain, which I thought was a nice little touch.
I'm done buying bikes for awhile, but I'll definitely consider them again in the future.
EV
Everton
Quality bikes with high end components at affordable prices
My experience with your company and staff was pleasant. I was able to purchase the Helios A7X on 3/31/23 and the Strattos 8 on 4/4/24 (A110514). Purchased the requested sizes with no major problems. Delivery was within 6 days from purchase. Kia, in Customer Service, insured that my refund was processed in a timely manner and London in tech support was so helpful.
Finally, there is no other place a customer can shop to purchase quality bikes with high end components at your prices.
Since 2022, I have now purchased 3 bikes from Bikes Online. I was not paid for this review.
DA
derek A.
Great Experience!
BikesOnline provided a nice website and videos to ensure the correct bike/size were made. The new bike met the expectations advertised. Easy to assemble and great fun!
AN
Ange
Could it have been any easier?
My old faithfull Specialized Tarmac, now almost 15 years old, finally succumbed and the time was right to buy a new bike. I specifically wanted 105 groupset as a minimum however, to buy back into Specialized or any of the other "KNOWN" brand was going to cost a small fortune. Furthermore, to buy locally only meant waiting because no-one ever has my size in stock.
I came across Polygon at 99 Bikes and did my research. Considering most bikes are mass produced from the same factories the 2023 POLYGON STRATTOS S7 DISC - SHIMANO 105 CARBON ROAD BIKE was a no brainer at almost $1000 cheaper than other brands and in some cases half the price and this is for a full carbon frame with 105 groupset.
The bike arrived at my doorstep in 4 days, that's excellent considering I live in Regional Victoria and two of those days were the weekend. The bike was packaged nice and secure, I was impressed at the lengths went to, by 99 Bikes to ensure no rubbing on the frame. The bike was mint straight out of the box. Yes, there was some building involved, but seriously don't stress, your 10 year old could do it.
My first impression with the Polygon Strattos, WOW! This is a nice bike, and light! My daughter who has special needs was able to pick it up. The bike rides beautifully; light, responsive, quick. For an everyday rider, couldn't ask for more.
Overall, my experience with 99 Bikes has been top notch. So easy to order from online, great products and fantastic prices. Could it have been any easier?