Great
Based on 1,598 reviews
Birdfy4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,598 approved reviews, newest moderated first
You do not need my N.
Quick and friendly
Reply from BirdfyMar 29, 2026
Hi, Thank you so much for your kind words! We're thrilled to hear that you found our service quick and friendly — that's exactly the experience we always strive to provide for our customers. We hope you're loving your Birdfy and enjoying all the wonderful bird visits it brings! If you ever need any assistance, don't hesitate to reach out. Happy bird watching! 🐦 Warm regards, Birdfy
Jacqueline A.
I was given my 1st Birdfy Feeder Cam2 for Christmas by my lovely brother. This was the perfect gift for me as I no longer have to grab my camera, hide and shoot what turned out to be blurred photos. Within minutes ROBINS, Bluetits, Greatits, Coaltits arrived. Days later a first for me, Nuthatch, Siskin and Long tailed Tits too. The unit itself is so well designed, the attention to aesthetics is pleasing too. The attachments have been well thought out and versatile. Customer Services is tiptop with great communication and assistance. AI, whilst not perfect is really good at recognition….as a Data Analyst, it is about Machine Learning; so the more feedback Birdfy receive if misidentified the better the AI will be. The solar panels have kept the battery fully charged. The Dual Camera is brilliant as capturing close up/follow me whilst the wider angle cam is very crisp. If I needed one other item it would be a cage type attachment (have mocked up my own) to stop Pigeons, Magpies, Starlings and Crows from vegetating all day. Since Christmas I purchased the Ebony Feeder, Ebony Bird Box (for nesting) and a Birdfeeder (Blue roof and white plastic) and bought a cage they sell and seed tray. The birdcage still lets in Starlings and the Pigeon found its head could fit…so I moved the perch as the little birds cope without it. The App is fantastic too….the outputs per visit are a selection of 2 videos and still shots. Whilst the BirdNest Box (hanging one) has the various phrases of nesting. I am currently at Prelude Mode where birds are looking for their ideal house. Other phases are Nesling, Brooding, Nestling, Fledgling. You can buy lifetime AI ID or some come with the device for free. I purchased cloud to store favourite photos otherwise you get limited free monthly storage that rolls each month. Do i like them…..nope, I love then 💖 🎥
Reply from BirdfyMar 29, 2026
Hi Jacquelin, Thank you so much for this amazing feedback. It truly made our day! We’re thrilled to hear how much you’re enjoying your Birdfy setup and discovering so many beautiful bird visitors. It’s great to know the design, features, and app are all adding to your experience, and we really appreciate your thoughtful insights as well. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy
Kay G.
Arrived promptly with easy assembly instructions
Reply from BirdfyMar 29, 2026
Hi Kay, Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived promptly and that the assembly instructions made the setup easy. We always strive to make the experience as smooth as possible from delivery to setup! We hope you're enjoying your Birdfy and all the amazing bird visits it brings. If you ever need any assistance, don't hesitate to reach out. Happy bird watching! 🐦 Warm regards, Birdfy
Beth S.
Fast delivery and wow what a nice bird house! It exceeded my expectations for quality. The camera quality is amazing too!
Reply from BirdfyMar 29, 2026
Hi Beth, Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived quickly and that the quality exceeded your expectations. That truly means a lot to us! We put a lot of care into our products, so it's fantastic to know the camera quality impressed you as well. We hope you enjoy every bird-watching moment with your new Birdfy! If you ever need any assistance, don't hesitate to reach out. Happy bird watching! 🐦 Warm regards, Birdfy
FRANCIS P.
Great service. The website was helpful and my experience was easy and fun.
Reply from BirdfyMar 29, 2026
Hi Francis, Thank you so much for your kind words! We're delighted to hear that your experience on our website was easy and fun. That's exactly what we aim for! We hope you enjoy your Birdfy and have a wonderful time discovering all the amazing birds that visit you. If you ever need any assistance, don't hesitate to reach out. Happy bird watching!🐦 Warm regards, Birdfy
douglas
Great products
Reply from BirdfyMar 29, 2026
Hi Douglas, Thank you so much for your feedback! We're thrilled to hear you're enjoying our products. Your support means the world to us! If you ever need any assistance or have questions, don't hesitate to reach out. Happy bird watching! 🐦 Regards, Birdfy
For the C.
I received an offer from your mystery shopper marketing department to purchase and review a new product (Jolly 5 birdbath) from a leading US technology store. In turn I was supposed to receive a refund for the entire purchase price of almost $150 afterI reviewed it. No further information was givenat that time. I purchased your Jolly 5 and reached out several times asking for how and where to review to the initial offer, I sent emails to secret shopper offer, to customer service email, and finally after receiving no response I phoned customer service. They promised to reach out to the mystery shopper department where I would receive a response within 48 hours. That was over two weeks ago and I have not heard a word from your company. LUCKY, I returned the expensive unopened POC to the company I purchased from and because I am a regular customer they refund my money and sent your junk back. A company that pulls this marketing scam to make a few sales can't be trusted to do any business. BUYER BEWARE, if their marketing department does this, what else will the company do to peddle their junk.
Reply from BirdfyMar 28, 2026
Hi, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy
Craig F.
I have had so much fun with the product
Reply from BirdfyMar 28, 2026
Hi Craig, Thank you so much for your wonderful feedback! We're thrilled to hear that you've been having so much fun with your Birdfy! That's exactly what we hope for — joy, discovery, and a front-row seat to nature right in your own backyard. We truly appreciate you taking the time to share your experience. If you ever have any questions or need assistance, we're always here to help. Happy bird watching! Regards, Birdfy
