Excellent
Based on 429 reviews
Bitcoin IRA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Layne R.
The lady who helped me was great. I believe her name was Alia. She got right to the issue and it should be resolved shortly.
Reply from Bitcoin IRASep 15, 2025
We're so glad you're receiving great care at BitcoinIRA, Layne. Thank you for your feedback.
Timothy
One on one customer service!
Reply from Bitcoin IRASep 15, 2025
Thank you for your five stars, Timothy!
Keith
Attentive to my questions. Quick responses. Provided shipping label without me asking as a nice service. Don't always get "white glove" service like this these days. Thanks for all the help!
Reply from Bitcoin IRASep 8, 2025
Keith, thank you for letting us earn your trust! We're glad to hear that you received great care this time, and we've shared your feedback for future improvements. Have a great day!
Doug W.
John was very curtious and knowledgeable. Easy to understand and helped with all my questions. Thank you
Reply from Bitcoin IRASep 8, 2025
Doug, we're glad John was able to answer all your questions. Have a great day!
Adam E.
Aliyah is the best, always answers quickly and resolves my issue.
Reply from Bitcoin IRASep 8, 2025
We're so glad you received great care from Aliyah, Adam. Please don't hesitate to reach out if you have anymore questions.
Matt M.
I have worked with Scott and Alex since 2021 and they always have helped me out above and beyond my expectations. Today was no exception and I really appreciate talking to such intelligent and considerate account managers. In this day and age of automated and outsourced customer support it is rare that I come away feeling better than when I called in. These guys make all the difference to me. Scott was very friendly and helpful. This is Matt Musser
Reply from Bitcoin IRASep 2, 2025
Matt, thanks for being a client since 2021! We are very happy to have you in the BitcoinIRA community. Thank you for your feedback on Scott and Alex, we've shared it with the team!
Joe
Ana Henry exceeded my expectations!
Reply from Bitcoin IRASep 2, 2025
We're so glad Ana was able to give you the care you needed, Joe! We appreciate you.
Jody H.
Aliyah Jackson was super helpful, patient, explained what needed to be done, didn't get frustrated with my many questions. Great job!
Reply from Bitcoin IRASep 2, 2025
We're so glad Aliyah was able to give you the care you needed, Jody! We appreciate you.
