Excellent
Based on 429 reviews
Bitcoin IRA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Rob P.
Leslie Means may have been the best customer service rep I’ve ever encountered in my life. Such a pleasure to work with and helped me with what I needed. Thank you Leslie!
Reply from Bitcoin IRAFeb 17, 2025
Rob, we're happy to hear you received great care from Leslie. Please don't hesitate to reach out if you have any more needs!
Scott D.
Dynamite team with Best in Class infrastructure and security. Don’t follow the shiny objects of others buying business. Those stories always end in disaster. Stick with the best around.
Reply from Bitcoin IRAFeb 17, 2025
Scott, we appreciate you! Thank you for that warm words - if you need anything in the future, please don't hesitate to reach out!
frank V.
Maribel was able to help me with my issues and was able to help me change my contact info. Everything was done nice and smooth.
Reply from Bitcoin IRAFeb 17, 2025
Frank, thank you for taking the time to share your review for Maribel. We're so glad she helped you have a smooth experience.
Valued C.
I had some questions about a transfer that seemed to be stalled and Joelle did a great job clearing up the confusion:)
Reply from Bitcoin IRAFeb 17, 2025
We're so glad you had a good support experience with Joelle. Thanks for your feedback!
RFD
Bitcoin IRA is a great place to participate in crypto for my retirement. The service is outstanding, and they're always striving to improve their services, like making buying and selling assets much easier since the beginning. Matt Markowitz, Leslie Means and Kevin help is always outstanding!
Reply from Bitcoin IRAFeb 17, 2025
RFD, we appreciate having great clients like you! Thanks for taking the time to share your experiences with BitcoinIRA and our wonderful team.
Puma P.
I called with a few questions, and Brandon H. Lozano was so patient in not only answering them for me, but rephrasing them until I understood. Once understood, he thoughtfully asked me what my next question was... and each time, NEVER conveying an ounce of annoyance or frustration in his voice. He was truly there to help me... and though operating by phone, I could hear and feel his genuine interest in making sure that I got it. When I got off the phone, I was like, "Wait... was that guy just genuinely kind to me???". Wow, he was. Now, that kind of customer service is rare today. Brandon, thank you.
Reply from Bitcoin IRAFeb 17, 2025
Thank you so much for leaving such a thorough and kind review of Brandon. We're so glad he gave you an above and beyond customer service experience. If you need us in the future, please don't hesitate to reach out!
Carolina S.
Thorough answer of questions and/or concerns. She continues to provide excellent service!
Reply from Bitcoin IRAFeb 17, 2025
Thank you, Carolina! If you need more help, don't hesitate to reach out!
Rich D.
Tanya was very helpful and patient in helping me with the process. I would highly recommend Bitcoin IRA and will definitely use them again.
Reply from Bitcoin IRAFeb 17, 2025
Hi Rich, thanks for letting us know that Tanya provided you with the care you needed. If you need any help in the future, please don't hesitate to reach out!
