Excellent
Based on 429 reviews
Bitcoin IRA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Todd O.
Leslie Means at Bitcoin IRA was very friendly and helpful! Leslie clearly knows her stuff with transactions and helped me handle some small challenges with grace. Thank you.
Reply from Bitcoin IRAJan 10, 2025
Todd, thanks for sharing your great experience with Leslie! We've shared it with the team.
Thanh Nga T.
Great company to work with! All adult members in my family are currently holding Roth IRA accounts with Bitcoin IRA. Maribel is a great customer service representative helping us through our the process of adding funds to our accounts. Thomas assisting us with the rollover 401k into our Roth IRA smoothly. Thanks to both Mariel and Thomas!
Reply from Bitcoin IRAJan 6, 2025
Thanh, thank you so much for sharing your great service experience with both Maribel and Thomas. We're thrilled to have your whole family as clients! If you need anymore help in the future, please don't hesitate to reach out.
Scott C.
Contacting support was easy and quick. Maribel was pleasant, knowledgeable, and efficiently resolved my issue. She went beyond what was expected and converted a file to a format that worked better for me. That's excellent customer care!
Reply from Bitcoin IRAJan 6, 2025
Scott, we're so happy to hear Maribel was able to give you great customer care! If you need anything in the future, please don't hesitate to reach out.
Dawn V.
It was a pleasure speaking with Tanya Soler. She recalled that we had spoken before. She answered all of our questions and was very knowledgeable and thorough in explaining the distribution process and our next steps. She was very pleasant, has a great attitude, and above and beyond helpful!!
Reply from Bitcoin IRAJan 6, 2025
Thanks for your five star review of Tanya, Dawn! We're so happy to have great clients like you.
Barry M.
Easy to use platform
Reply from Bitcoin IRADec 30, 2024
Thank you for reviewing us, Barry! If you need any help in the future, please don't hesitate to reach out.
D. T.
Been with this company since 2021 and appreciate their dedication and care for customers. Maribel was professional and patiently resolved my questions in a timely manner. Highly recommend!
Reply from Bitcoin IRADec 23, 2024
We've so glad to have you as a client since 2021! Thank you for taking the time to share your experience with Maribel.
Jiajia Z.
The representative I worked with (Joellee Tucker) has helped me resolved multiple issues within short period of time. Well done!
Reply from Bitcoin IRADec 23, 2024
Thank you, Jiajia! We've shared your review with the team.
Bob H.
I was having all sorts of issues all my fault for the most part and Tanya Soler resolved them all in a very professional manner representing Bitcoin Ira exceptional well. Her ability to answer questions and provide solutions and answers was perfect. She represented the organization beautifully. It was a pleasure to meet and talk with such a great customer service representative!!
Reply from Bitcoin IRADec 23, 2024
Bob, we're happy to hear that Tanya was able to provide you with such a great customer service experience. If you need any help in the future, please don't hesitate to reach out!
