Poor
Based on 8 reviews
Biztunnel2.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Biztunnel is an online boutique specializing in wedding and formal attire. We are dedicated to offering women an exquisite collection of timeless gowns and dresses, designed to make every formal occasion and celebration unforgettable. At Biztunnel, we operate our own wedding dress factory, supported by a professional design team and a comprehensive production process. We provide our customers with a wide range of high‑quality dresses. Each of our wedding dresses, bridesmaid dresses, mother‑of‑the‑bride dresses, evening gowns, and prom dresses are presented with distinctive style and attentive service, with the added flexibility of customizing colors, adjusting sizes, and modifying designs to perfectly match your vision and needs.
Biztunnel (biztunnel.com) has 8 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
Showing 6 reviews with 1 star · Clear filters
Damia C.
I ordered my dresss on 04/15/26. as of today it is 05/11/26. I have not received one email or inquiry about my dress and my prom is in a week. I’ve called and emailed multiple times with no response or reply. I paied over $400 and it’s honestly too late to get another dress
Patrisha
The dress they sent me was similar to what I actually ordered. It was given you tried. The real issue is that the dress was poorly stitched and literally falling apart while he tried on. It has several holes where the stitching was poorly done or incomplete. The sequins were falling off. Took me a min to figure out from where and discovered it at the bottom and several loosely threaded throughout the dress. The want you to pay to return it or fix it for their mistake. DO NOT BUY FROM THEM
Antwuan G.
Please do not order from here please they do not provide full service and also when you want an refund they will take an 40% convince fee. I also did fast shipping for nothing they will go over the days that it supposed to be ship instead of hearing you out in trynna get it there faster. If you looking for a suit to come right away no problems this not not the place.
Danita S.
We had to laugh to keep from crying. Dress was not AT ALL as pictured - not the beading, not the torso, not the sheer sleeves, not the quality. What custom fit?! It was way too short and too tight despite giving precise measurements. The co suggested they’d partially pay for alterations. You can’t alter this into a new dress that resembles the photo! Weird tan-colored mesh at top that isn’t apparent in photo and doesn’t match skin color. Cheap sequin material. So disappointed and now stressed to find a replacement AND get my money back!!
Fatima R.
They are scammers i ordered a green dress they made me a black dress not green like the photo and not the correct measurements and it was falling apart !!!!!!! they are scammers !!! stay away!!! they keep trying to give half price!
Consumer
I purchased a dress from them. The dress was a completely different from the photo. They acknowledged that the dress was not the same as the photo. I purchased through PayPal so they had to refund my money but I still have to pay to ship back to China which was very expensive. Extremely disappointing. In my opinion, the pictures are taken from another site and they try to replicate. In my case it was different style and material. I would stay away from this site!
