Bianca R.
Very responsive!
Very responsive!! good communication. i've got what i need.

Excellent
Based on 78 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC.We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.
Blackhawk Computers & IT Support (blackhawkmsp.com) has 78 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 3 reviews with 4 stars · Clear filters
Bianca R.
Very responsive!! good communication. i've got what i need.
Office A.
Blackhawk MSP offers good IT support with friendly employees. They are always there to help us solve our computer problems. I would definitely recommend them.
Al M.
I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.
Reply from Blackhawk Computers & IT SupportOct 14, 2020
Thank you for being a very patient, great customer. Unfortunately I wanted to escalate this to another tech but he was on vacation for 2 weeks. He was trying to do some work while out but it wasn't happening. Finally Terrell got the ticket. :)