blomp.comReviews of blomp.com

Reply from blomp.comSep 18, 2026

Hi, We’re sorry to hear about your experience and understand your frustration. Could you please let us know where you previously reached out to us regarding your concerns? We’d like to review your case and better understand what happened. You can reach out to us at [email protected]. We’d also like to clarify that Blomp offers a free plan, so users can use the service without having to pay. Blomp is still in Beta, and we have a dedicated group of developers actively working on the platform, fixing issues and improving the service based on user feedback. We’ll be happy to review your concerns and make sure they receive proper attention. This is not the experience we want our users to have. Best regards, Blomp Support

Reply from blomp.comSep 18, 2026

Hi, We’re sorry to hear about your experience with Blomp and understand your frustration, especially regarding the upload and rclone issues you encountered. We’d like to look into this further and better understand what happened. Could you please reach out to us at [email protected] and let us know when you experienced these issues and, if possible, provide any related support ticket information or account details? We’ll treat this as a priority and investigate the reported errors, including the 503 errors and issues with uploaded files. This is not the experience we want our customers to have, and we appreciate you bringing these concerns to our attention. Thank You Blomp

Reply from blomp.comJun 26, 2026

Hey, We're sorry to hear about the trouble you ran into, we can see how frustrating that must have been. We did want to let you know that Blomp was undergoing scheduled maintenance around the time you experienced these issues, which may have caused the upload inconsistencies and login difficulties. Things are fully back up and running now. Regarding the contact form, our forms should have been working fine throughout, could you let us know which form you used or where you found it? That way we can check if there was something specific going on there. Either way, we'd love to look into your account personally and make sure everything is sorted for you. Feel free to reach out to us anytime at [email protected], our team is available 24/7 and happy to help. Kind regards, Blomp Support

Reply from blomp.comMay 11, 2026

Hey Will We’re sorry to hear about your experience and understand your frustration. Based on how BlompGo works technically, deleting files from the Blomp dashboard or mounted Blomp drive would only remove files stored inside that same cloud-backed storage location. It would not delete unrelated folders or files elsewhere on your computer. If files were moved into the BlompGo drive itself, then deleting them from the dashboard would also remove them from that same storage space, since both locations are linked. We tested the account and uploads/deletions are functioning normally on our side, but we would still genuinely like to investigate this further with you. Please contact us directly at [email protected] with more details about the affected folders and where the files were originally stored before upload so our team can review everything carefully. Kind regards, Blomp Support

Reply from blomp.comApr 16, 2026

Hi there, We’re really sorry to hear about your experience, this is definitely not the kind of experience we want you to have. The issues you mentioned, especially slow speeds, login problems when trying to reach support, and file name errors, are not expected behavior and we would really like to investigate this properly for you. The “cancel leading to payment failure” and difficulty unsubscribing also sound frustrating, and we want to help resolve that as quickly as possible. Could you please reach out to us at [email protected] with a bit more detail, such as your account email, device, and how you are accessing Blomp (web, desktop app, or other tools)? Our team will take a close look and work with you directly to fix these issues and make sure your account concerns are handled. We truly appreciate you bringing this to our attention, and we would like the chance to make this right for you.

Reply from blomp.comAug 15, 2025

Hello, We wanted to revisit the review you posted, given the additional information we received about your case. While we’ve already reached out separately, we also wanted to connect here in case you missed our direct message. From what we can see, the issue arose because your original account was deactivated under our Free Plan policy, which requires logging in at least once every 12 months. (Only paid plans do not require the users to log in once a year) Although we do offer a reactivation option for a small $5 fee, it looks like you have created a brand-new account using the same email address. This unfortunately reset your account history and removed access to older files. To clarify, this wasn’t a system failure. Now, looking at your current account, it is fully active and secure. Just a reminder, since it’s on our Free Plan, you’ll just need to log in at least once a year to keep it active going forward. We truly value having you with us and are always here to help if you need any support. Thank you for your understanding. — Blomp Support

Reply from blomp.comJul 17, 2025

Hi there, Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience with Blomp didn’t meet your expectations. We want to put some information out there for further clarification. 1- We never request any personal information from our Blompers. We do not need any personal information for any of our fixes. 2- To further clarify our first point, we never take down your reviews, nor do we have the ability to do so on a third-party platform. However, it is TrustPilot’s policy to ask for this information from you to ensure authenticity. It looks like you have confused Blomp’s platform with TrustPilots. We understand that everyone’s experience is different, and we always appreciate hearing from our users, whether the feedback is positive or critical. If there’s anything specific we can help with or improve, we’re here to listen. — Team Blomp

Reply from blomp.comJun 5, 2025

Hi, We’re really sorry to hear about your experience. We want to be clear, our goal is never to take anyone’s money unfairly. We take feedback like yours very seriously and have already started testing everything you mentioned, including file uploads, folder structure, download speed, and interface behavior. So far, we have not been able to reproduce the issues on our end. Everything is working perfectly, and no other customer has complained about any of the issues, which makes me think this is an isolated issue only on your end. I can confirm that your MBs are displaying correctly on your account. If you'd like more detailed information, feel free to reach out to us directly so we can keep your information private. We take our users' privacy seriously and are committed to protecting it. We also checked our records and could not find any support ticket or message from you. Our support forum is monitored 24/7, and we always respond when someone reaches out. Can you please let us know where you contacted us? If something went wrong with your subscription or account, we are more than happy to help. In fact, we would gladly process a refund if you were not satisfied. We are here to support you step by step and can assign one of our expert developers to work directly with you on anything you need help with inside Blomp. Please email us at [email protected] so we can look into your case personally. We would really like to make things right and ensure you walk away with a better experience.