Jesus Lopez P.
Refund guarantee only partly honored. Challenge fees still unpaid after 2+ months
10/22/2026 update Even after the payment promise made in the answer to my review here, I had not received my money. I will check with Colorado Gov to see what are my alternatives. 10/12/2026 update Last week I received in this forum a well written extensive apology and the indication that my case will be resolved. Nobody from Blueedge has contacted me with information or dates. Regards, ---- I am filing this complaint because BlueEdge has not fully met an obligation it promises in its refund policy. The policy states: "1. What's Covered: If you don't get funded with a prop firm using the Prop Farming Blueprint within your first ten (10) challenge attempts, you can get a full refund of your membership fee (the cost to join) plus the cost of all ten (10) challenge fees (100k max size challenges)." To be clear, I am not judging the program's results. I also acknowledge that BlueEdge partly honored its guarantee: they refunded my membership fee on 08/24/26. My complaint is about the part of the guarantee that is still unmet. The policy promises a refund of the ten challenge fees, and I have not received it. I first requested the refund in July 2026. The partial refund came in August. As of today, 10/01/26, more than two months after my original request, I still have not received the full payment. I am asking BlueEdge to pay the remaining amount owed under its own published policy. Regards,
Reply from Blue Edge FinancialOct 6, 2026
Hi there, Thank you for bringing this to our attention, and first and foremost, we sincerely apologize for the delay. We want to be clear that we stand behind our refund policy and take our commitments to members very seriously. In fact, honoring our refund guarantee is something that is incredibly important to us, which is why we appreciate the opportunity to address this publicly. Based on our review, it appears that your membership fee refund was successfully processed; however, there has been an unexpected delay regarding the remaining portion of your refund. This is not the standard we strive for, nor is it representative of the experience we want our members to have. To our knowledge, this is an isolated situation, and we are currently investigating what caused the delay so that we can ensure it is resolved promptly. A member of our team will be reaching out to you directly with confirmation regarding the outstanding refund amount and the status of the remaining payment. We appreciate your patience while we work through this issue. Again, we sincerely apologize for the inconvenience and frustration this delay has caused. We value our members' trust, and we're committed to making this right. Best regards, Adam Wenig CEO Blue Edge Financial




