Average
Based on 347 reviews
blueribbonbags.com3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
blueribbonbags.com (blueribbonbags.com) has 347 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
347 approved reviews, newest moderated first
Daniel
Great price, brilliant service, easy to navigate website and quick booking process.
Reply from blueribbonbags.comSep 30, 2026
Great to hear you had a positive experience with our website and booking process Daniel. We hope you have smooth and easy future travels and we look forward to assisting you on future trips.
Tahani
I had a wonderful experience with Barakeh Travil Agency! The service was excellent, and everything was handled professionally and smoothly. I especially want to thank Rakan for his outstanding customer service, patience, and helpfulness. He was very professional, responsive, and made the whole experience easy and stress-free. I truly appreciate the great service and would definitely recommend Barakeh Travil Agency, especially Rakan, to anyone looking for reliable and professional travel assistance. Thank you for the wonderful experience!
Hilde
Perfect experience all together.
Reply from blueribbonbags.comSep 20, 2026
Thank you for your kind words Hilde. We're happy we could assist in making your travel experience a positive one. Wishing you great future trips!
Ricardo C.
Very transparent and efficient.
Reply from blueribbonbags.comSep 20, 2026
We're delighted to hear your experience was a positive one Ricardo. We always aim to provide an efficient service! Looking forward to assisting you on future trips.
Carlos Enrique D.
English: Blue Ribbon Bags closed my case claiming the bag had arrived, while WestJet’s system still showed “Awaiting Arrival.” I provided updated evidence, but received conflicting information. Very disappointing service. Español: Blue Ribbon Bags cerró mi caso afirmando que la maleta había llegado, mientras el sistema de WestJet aún mostraba “Pendiente de llegada”. Presenté evidencia actualizada, pero recibí información contradictoria. Servicio muy decepcionante.
Reply from blueribbonbags.comSep 16, 2026
Many thanks for sharing your experience Carlos. We understand loosing your bag can be a stressful experience and we're sorry to hear of the disappointment caused. After further investigation, we can confirm your file was closed correctly. Rest assured, our team provide the most up-to-date information and in cases like yours we were able to update you, of your bag's location before it had been processed by the airline and ground handler. To avoid any confusion, Blue Ribbon Bags is a baggage tracking service and not a ground handler or delivery company. Your bag arrived at its destination airport on 13th September 2026 which, as per our service agreement, closes the missing bag report. This is because your bag arrived at its final destination before 96 hours had passed and you were therefore not eligible for our Satisfaction Guarantee Payment. Unfortunately the delivery company, contracted by the airline did not process and deliver your bag until 16th September 2026, which caused the additional 3 day delay. We can not physically retrieve bags, nor can we deliver them to you, the ground handler and airline are responsible for coordinating this. We understand that knowing where your bag is, does not replace having it delivered and we are sorry for the frustration this has caused. We have continued to assist where possible, but ultimately the airline has control over the physical delivery of your baggage.
Sandra
la calidad en el servicio , que se traduce en eficiencia y rapidez
Reply from blueribbonbags.comSep 14, 2026
Nos alegra mucho saber que nuestro servicio te ha parecido rápido y eficaz, Sandra; ese es precisamente el tipo de servicio que siempre nos esforzamos por ofrecer. Sabemos lo importante que es que te devuelvan tu maleta lo antes posible. Gracias por compartir tu experiencia y por elegir Blue Ribbon Bags.
Mahmoud A.
Sehr gut und komfortabel
Reply from blueribbonbags.comSep 14, 2026
Wir freuen uns sehr, dass Sie unseren Service als positiv und unkompliziert empfunden haben. Wir wünschen Ihnen eine angenehme Weiterreise!
Neshe S.
Very easy site to navigate
Reply from blueribbonbags.comSep 11, 2026
Great to hear you found the site easy to navigate. We aim to provide a straight forward process without any additional complications. Thank you for taking the time to leave your feedback, Neshe. We look forward to protecting your bags on future trips.
