Great
Based on 48 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Blum GmbH is an international company that produces hinge-, lift- and runner-systems and the appropriate assembly tools for the cabinet making and furniture industry.
Blum UK (blum.com) has 48 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
48 approved reviews, newest moderated first
Matthias W.
Unglaublich guter Kundenservice! Bei unserer 10! Jahre alten Küche sind sind ein paar Dämpfer verschlissen. Ich wollte eigentlich nur wissen wo ich Ersatzteile beziehen könnte und bekam prompt die verschlissenen Teile KOSTENLOS! geliefert. Wo gibt es das heute denn noch? Das ist wirklich außergewöhnlich. Vielen Dank!
anil B.
Very helpful We needed some replacement cabinet door hinges which we could not obtain anywhere. Blum was very helpful in sending some replacements. We are thankful for their assistance. Thank you so much.
James C.
Spoke to Neil Morgan at Blum.UK, helped me identify pair of hinges. Friendly, efficient and excellent customer service. Thanks Neil, your help and service really was 5 star. Best wishes James Cassidy
M.D.
Perfekter Kundenservice nach einem Defekt bei Scharnieren von Hängeschränken in der Küche. Schnelle Ersatzlieferung, schneller Kontakt, besser geht es nicht. Danke!
liam B.
thanks for all the help from blum services .i told them my old hinge number and they replaced it with an equivalent up to date hinge . iwill deffo use blum again Great service.
Robbie
I have been dealing with Nathan and Andrew with regard to a pair of drawer runners. I need to identify ones I already had, but was having some real difficulty. I contacted Blum directly, which is where Nathan and Andrew came into help. It seemed, nothing was too much trouble and after exchanging many, many emails, they finally identified what I needed. I really thank you both, especially Nathan who really went the extra mile to help me
SBD
I contacted Blum's UK technical support to get help finding some parts for an old version of their Tandembox drawer box fitted to a kitchen we inherited. Nathan Sydney was so helpful, working out why we had non-standard UK parts and even eventually sending us the parts we needed. Legend. Such a good service.
Chevaune S.
I don’t think I have ever had Customer Service as good as this from any company EVER!! Wow! Andrew dealt with my query and he must be part superhero with the speed it was dealt with! Amazing service from the staff at Blum! Thank you
