BobblegiftsReviews of bobblegifts.com

Reply from BobblegiftsAug 31, 2026

Hi Anne-Marie Brizendine, We’re sorry to hear that the bobblehead did not meet your expectations. As each bobblehead is 100% handmade and custom-made based on the photos provided, achieving the right likeness requires careful attention to each individual feature. We always aim to create a piece that captures the character and appearance of the person as closely as possible. We understand how important the likeness is for a personalized gift, and we sincerely apologize that the final result was not what you expected. If you have any additional concerns, please feel free to contact us at [email protected]. Our team will be happy to look into the matter and do our best to assist you. — The Bobblegifts Team

Reply from BobblegiftsJul 13, 2026

Hi Theodore Moe, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is always to create a personalized bobblehead that reflects the photos and details provided by each customer. As every piece is handmade and customized, the creation process often involves revisions and adjustments to achieve the best possible result. We apologize for the issue with the jersey number and understand how frustrating it can be when important details don't meet expectations. We also understand your concerns regarding the likeness and are sorry that the final product did not meet the standard you were hoping for. We take feedback like yours seriously and will continue working to improve our quality control, communication, and review processes to provide a better experience for our customers. If you have any additional questions or concerns, please feel free to contact us at [email protected]. — The Bobblegifts Team

Reply from BobblegiftsJul 9, 2026

Hi Devashri shah, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Our bobbleheads are fully handmade and custom-made, and each piece goes through multiple stages of sculpting, review, and refinement. This is why we provide progress updates and request customer feedback throughout the process—to ensure that details can be adjusted and improved before moving to the next stage, with the goal of creating the best possible final result. We understand that achieving the right likeness is especially important, and some features can require additional revisions and fine-tuning. We sincerely apologize that, despite the efforts made during the review process, we were unable to deliver an outcome that fully satisfied you. We also apologize for the delivery delay and the inconvenience it caused to your gifting plans. Your comments have been shared with our team as we continue working to improve both our production process and customer experience. If you have any additional questions or concerns, please feel free to contact us at [email protected]. We're always happy to help. — The Bobblegifts Team

Reply from BobblegiftsDec 16, 2025

Sehr geehrter Kunde, vielen Dank für Ihre Rückmeldung. Es tut uns wirklich leid, dass von den drei bestellten Figuren nur zwei bei Ihnen angekommen sind. Der Fehler liegt auf unserer Seite – wir haben die dritte Figur versehentlich nicht mitversendet. Wir haben den Artikel soeben für Sie nachversendet und eine entsprechende Benachrichtigung per E-Mail an Sie geschickt. Bitte schauen Sie einmal in Ihr E-Mail-Postfach, dort finden Sie alle Details zur Nachsendung sowie eine Tracking-Nummer. Sollten Sie weitere Fragen haben oder etwas unklar sein, können Sie sich gerne direkt an unser Kundenservice-Team unter [email protected] wenden. Wir helfen Ihnen schnell und persönlich weiter. Nochmals entschuldigen wir uns für die Unannehmlichkeiten und danken Ihnen für Ihre Geduld. Herzliche Grüße Ihr Team von Bobblegifts

Reply from BobblegiftsDec 12, 2025

Dear Sebastian Thank you for sharing your experience with Bobblegifts. We sincerely apologize that the custom bobblehead of your wife did not meet your expectations in terms of resemblance, and we understand your disappointment given the special occasion. We take your feedback very seriously, as it helps us improve our craft and service. Our goal is to create perfect likenesses for every customer, and we regret that we fell short this time. To better understand the specific areas for improvement and to address your concern personally, please reach out to our dedicated customer care team at [email protected] with your order details. We are committed to finding a suitable resolution for you. Thank you again for bringing this to our attention. We value your trust and hope to have the opportunity to restore your confidence in Bobblegifts. Sincerely, The Bobblegifts Team

Reply from BobblegiftsApr 9, 2025

Dear Doc Elliot, Thank you for sharing your feedback with us. We sincerely apologize for the incorrect message on your anniversary gift and for any frustration caused by the lack of response to your emails. We understand how important this gift was to you, and we regret that we did not meet your expectations. To help resolve this as quickly as possible, could you please provide us with your order number? Once we have these details, we will assign a dedicated team member to investigate and address your concerns personally. You can reply directly to this message or email us at [email protected], and we will ensure your case is prioritized. Thank you for bringing this to our attention—we truly value your feedback and the opportunity to make things right. Best regards, Bobblegifts Team

Reply from BobblegiftsDec 30, 2024

Dear Rob, We are sorry for any disappointment caused. We appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Your satisfaction is of utmost importance to us, and we deeply regret that we have failed to meet your expectations on this occasion. Please provide us with the order number so we can assist you further and resolve this issue. Thank you for your understanding. Best regards, Bobblegifts

Reply from BobblegiftsDec 21, 2024

Dear Cassie, We apologize for any inconvenience caused. Due to a high volume of orders and increased demand, our customer service team is currently handling a large number of inquiries. Rest assured, we are working diligently and our staff is putting in extra hours to address all messages. After checking, we can confirm that your order has been shipped. Please keep an eye out for its arrival. Best regards, Bobblegifts