Average
Based on 565 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bodybuilding.com - We are your fitness community, empowering personalized solutions to transform your life.
Bodybuilding.com (bodybuilding.com) has 565 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 177 reviews with 1 star · Clear filters
Jim D.
What happened here?!?! I used bb.com monthly 6-7 years ago, came back to order some ON protein and noticed they’re promoting their own garbage brand? What happened to the variety and options? Corporate greed at its best. Last time visiting this site when there are better and cheaper options out there with name brands.
sary M.
I strongly advise everyone to stay away from Bodybuilding.com. My experience with this company has been nothing short of a nightmare. I placed multiple orders and even used my mother’s card after my own payments kept failing due to their so-called “extra security.” The money was withdrawn from her account, but after more than a week, no order ever arrived. What makes this worse is their complete lack of customer service. I sent emails, tried calling through different phone numbers, and received no proper response. It has now been almost two weeks of frustration, wasted time, and absolutely no accountability on their part. This company hides behind unnecessary payment complications, then fails to deliver the products customers pay for. Their negligence and lack of communication show they care more about protecting themselves than serving their customers. If you value your time, money, and peace of mind, do yourself a favor and purchase elsewhere. Bodybuilding.com is unreliable, unprofessional, and provides the worst customer service I’ve ever experienced
Mike L.
Like many I am floored how quickly this company has fallen off. Ordered on 07/21 “shipped” on 07/23 but USPS has never received the item. Contact customer service and crickets. Ended up having to contest with my credit card company to get a refund after no response. At this rate I wouldn’t shocked if they go under it seems like the are hell bent on driving all customers away. Sad..
John P.
Ordered protein over 2 weeks and received no update. They have not shipped the package, they have no customer support phone number to reach out to, and the individual "Leah" who managed the emails, never responds to you. Shame this place has gone downhill so much, please do not order from here.
MM
SHIT website, 70% of things dont work, I tried getting a refund for workouts subscription, that now for some weird reason only works on mobile!!!!! and i still havent heard from them. DO NOT GIVE THEM ANY MONEY!
Emad
A true piece of cr*p company. For a paid app they offer nothing. The app is full of bugs and every version brings more bugs. The developers should have some shame and fire themselves. Every part of it has bugs. I have a workout that has been paused by itself for 2 weeks and i havent been able to use the app because i need to end that first. It crashes everytime i want to do that. I have wasted so much money feeding these a**h***s with my sub.
Angie O.
ill go somewhere that my biz is appreciated. I spent over 200 $ on supps and didn't even get a complimentary shaker or any free merch for that matter. Nothing to show the little appreciation for my order.
go
Cannot delete my account for 4 months! The title sums it all up. I have a thread of 20+ messages, half are by their silly AI, half by different customer agents telling me "my message is in the queue" for months. Incompetent.
