Bad
Based on 209 reviews
Bolt.new1.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bolt.new is listed under Internet & Software in San Francisco, California.
Bolt.new (bolt.new) has 209 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
209 approved reviews, newest moderated first
Ian
Je comprends pas non plus les avis négatifs. Bolt est parfait pour les personnes qui SAVENT prompter à une IA. Ils offrent un service à partir de 0€ euros (sans carte de crédit). Continuez comme ça bolt 💪
Reply from Bolt.newSep 9, 2026
Merci for taking the time to write this, Ian! Good to hear the no-credit-card free tier is one of the things you appreciate most. Excited to see your next project! - Erica, Bolt CX
Ethan P.
Absolute garbage AI brain power. The intelligence of a freshly laid dog turd. Half the time you spend your tokens trying to resolve issues that their own AI has created itself, it’s like it does this so you spend tokens? The app is very bad. Don’t recommend, go elsewhere and save yourself the time. Bolt your ai needs a brain 🧠. Either that or his severely drunk 🥴
Reply from Bolt.newSep 1, 2026
Hey Ethan, spending tokens fixing issues the agent itself introduced shouldn't be happening and I'm sorry it is. Your review came in without account details attached so I can't pull this up from here. We've requested some additional information from you to help locate the account and any support ticket history. If you can please provide that, our Support team will pick it up and go through it with you properly. - Erica, Bolt CX
Selenite S.
It’s a very good and easy website and app builder. I’ve built sites for my clients and for friends. The quickest was done in under an hour, with full menu, multiple pages and great stylings. Thanks Bolt
Reply from Bolt.newSep 2, 2026
Thanks for taking the time to write this, Selenite! Love that you're building for both clients and friends, and that one-hour build with a full menu, multiple pages, and great styling is exactly the kind of speed we're going for. Excited to see what you build next! - Erica, Bolt CX
Will B.
Bolt was my first exposure to vibe coding and what it does is amazing. I've made thousands of dollars off the apps that I've built and anytime I come up with a new idea, Bolt is right there to help me see it through.
Reply from Bolt.newSep 2, 2026
This made our week, Will! Love that Bolt was your first taste of vibe coding and that it's turned into real revenue from the apps you've built. Keep it up - excited to see more! - Erica, Bolt CX
Vita
Honestly I feel ripped off. Since the beginning the UPGRADE button didn't work. I should have known better. Github? Doesnt work. One can't commit to GitHub, it a eternal loop of asking to connect. The AI? Dumb. Very very very dumb. Bug? A lot, for a moment I thought I lost my tokens, I had to refresh and go here and there to "have it back". Now I can't push to Github because it doesn't work and was all I wanted :) so yeah, I definitely don't recommend. Maybe that's why Bolt its not recommended in any website when you search "best websites builder with AI".
Reply from Bolt.newSep 1, 2026
Hey Vita, I understand the frustration - none of that is the experience we want you to have. The GitHub connect loop and the upgrade button both point to something we can look into, because they should work, and I'm sorry they didn't for you. Your review came in without account details attached, so I can't pull up your account from here. We've requested some additional information through Trustpilot so we can locate it and any support history. If you're able to share that, our Support team will go through what happened with your GitHub connection, the upgrade issue, and the rest, and work through it with you properly. - Erica, Bolt CX
M. S.
Ich kann von diesem Dienst leider nur dringend abraten. Nachdem in der kostenlosen Phase noch alles halbwegs funktionierte, ging nach dem Upgrade auf das kostenpflichtige Pro-Paket gar nichts mehr. An mehreren Tagen in Folge gab es massive Systemausfälle und Störungen bei den Upstream-Providern. Das bezahlte Token-Kontingent wurde durch ständige Systemfehler und Abbrüche im Hintergrund verbraucht, ohne dass man produktiv arbeiten konnte. Noch schlimmer ist allerdings der Kundenservice: Seit Tagen wartet man vergeblich auf eine Rückmeldung von einem menschlichen Mitarbeiter. Man erhält lediglich automatisierte Standard-Mails, während konkrete Anliegen (wie Probleme beim Login, unverschuldeter Token-Verlust oder Erstattungsanfragen) komplett ignoriert werden. Für ein zahlendes Produkt ist diese Kombination aus unzuverlässiger Infrastruktur und nicht existentem Support absolut inakzeptabel. Ich musste mein Geld letztlich über die Bank zurückfordern.
Reply from Bolt.newSep 1, 2026
Hi M, waiting days for a human response while dealing with outages and tokens draining to system errors is not acceptable, and I'm sorry this is how your Pro experience has gone. We've requested some additional information through Trustpilot so we can find your account and pick this up properly - the login issues, token loss, and billing side included. If you're able to share that, a member from our team will go through it with you. - Erica, Bolt CX
Brian O.
I’ve been trying to connect with sales since November without success. After reading over the reviews, I can only assume they know the product doesn’t work and are trying to improve the product before adding additional users. Either way, I’ll be surprised if this company has any real success.
pavel S.
The amount of daily bugs is out of this world, every day there is a different issue with this platform
Reply from Bolt.newSep 1, 2026
Hey Pavel, running into a different issue every day isn't what building on Bolt should feel like, and I'm sorry that's been your experience. I'd like to look into what's actually going wrong for you, so I've sent a request through Trustpilot for a few details. Once you share those, our team can dig into what's happening on your project and work through it with you. - Erica, Bolt CX
