Reply from Bolt DealsJun 19, 2023
We've noticed that you've attempted to stay anonymous but with all respect, we were able to uncover who you were as we have about a 87% Client Success Rate and the 12% most of the time are very understanding.
First Off, we appreciate you taking the time to share your feedback, and we're sorry to hear about your experience. Our goal is always to provide excellent service and deliver valuable leads to our clients. While we understand that not every client will be completely satisfied, we strive to address any concerns and find ways to improve.
We noticed that you mentioned Ben, our sales representative, in your review. We would appreciate more details regarding your perception of him as a "slick salesman." Our team is committed to being transparent and ensuring that our clients make informed decisions based on their unique needs.
In terms of the leads you received, we understand your frustration with the language barrier that some callers may have had. We continuously work on refining our lead generation process to ensure high-quality interactions. However, it's important to note that closing deals ultimately depends on the investor's ability to build rapport and negotiate effectively.
Regarding our ads, we believe that their performance and effectiveness in generating leads should be the primary measure of their success. We continually analyze and optimize our campaigns to deliver the best possible results for our clients.
We have dozens of case studies that you can checkout here: https://bit.ly/boltdealscs
We also wanted to mention that during our engagement, you contracted three properties: Maria G, a property in Robstown, and another in Kingsville, TX. While we were able to generate leads for you, we noticed that you faced challenges in finding buyers or disposing of these deals. As a marketing company specializing in pre-acquisition, we support our clients in the initial stages of the process. However, we have implemented a system where clients have access to our Dispo Partners, who can assist in the disposition process, offering a 60/40 split to provide even more value.
It's important to understand that while we promise leads and opportunities, closing deals ultimately falls within the investor's responsibility. We provide the necessary opportunities and appointments with sellers, but the success of closing the deal rests with the client.
Additionally, your partner who was at the last event that I spoke at had offered to shoot us a testimonial due to the fact that he has been satisfied with our service, I would love to get in more detail if you'd like about this but we want to be respectful.
We understand your disappointment, but we believe it's unfair to solely attribute the lack of deals to our services. We have always been committed to getting you results which we believe that we have.
Hopefully we can resolve or come to an agreement to serve you again.
