Excellent
Based on 25 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bonafide Auto Parts established itself as a leading provider of aftermarket automotive components, earning a reputation for delivering high-quality parts at competitive prices. Our commitment to customer satisfaction and the dedication to providing a seamless shopping experience have cemented the position as a trusted source for car owners, mechanics, and enthusiasts alike. Top-Tier Brands: We have a curated selection of reputable aftermarket brands from almost 70+ Top tier manufacturer ensures that you're not just getting parts, but high-quality parts that meet or even exceed original equipment manufacturer (OEM) standards. Our commitment to quality guarantees performance, durability, and peace of mind. Unbeatable Prices: Bonafide Auto Parts understands the importance of affordability, especially when it comes to automotive repairs. We offer competitive prices on all the parts, allowing you to save money without sacrificing quality. This price-conscious approach makes us a popular choice for budget-minded car owners, empowering to keep their vehicles running smoothly without breaking the bank.
Bonafide Auto Parts (bonafideautoparts.com) has 25 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
25 approved reviews, newest moderated first
HRS
Jayaprabha was very informative and responsive once I placed an order. He even followed up to let me know my order was delayed from the manufacturer.
Reply from Bonafide Auto PartsNov 20, 2024
Thank you very much Hillary. Appreciate your time for your feedback and we would like to do the business again in future for any automotive needs
Christopher A.
Jayaprabha was very through with my order and took time to research proper fitment and color scheme options. Very responsive with communication and felt well taken care of. Will definitely get my business in future. Thanks again.
Reply from Bonafide Auto PartsNov 19, 2024
Thank you chris. It was really great to work with you and happy to assist on your order. Thanks for sharing your experience with us, we are definitely focused on every single customer satisfaction as our growth is achieved only by customers like you. We love our customers and dedicated 100% effort every time on each orders. Hope we will do the business again.
Guadalupe R.
There were snags along the way in the ordering process (an item not available), but we worked it out via great communication on Bonefide's side. They have superior customer service.
Reply from Bonafide Auto PartsNov 18, 2024
Thank you so much Robledo for the honest review. Hope we will be working together again in future orders 🙏
Adam G.
I bought myself some off road catless mid pipes from this store and they emailed me that it was delayed by a few weeks, about a week or less later they said it has shipped. I’m waiting on it to arrive, if anything wrong happens I will update my review if nothing bad happens I will leave it as is!
Reply from Bonafide Auto PartsOct 11, 2024
Thank you so much for your trust and business. We are always here to help and work for more than 100% customer satisfaction. Please do come back for any automotive purchase in future as our business operates on the low marginal profit with no taxes in most states
Brian G.
Received the wrong part which was my mistake and they helped me get a full return with no issues. Easy and friendly, will definitely use them again.
Reply from Bonafide Auto PartsSep 24, 2024
Thank you so much Brian for taking your time to share your purchase experience. We always work for more than 100% customer satisfaction. Pls do visit us for any automotive needs in future. We have very competitive prices and with no taxes on most states.
James D.
I really appreciated the timely response to preparing my order. Also, I was impressed with the parts representative personally calling me to ensure that everything was correct with my order. I purchased a “Warn Winch”. I will be glad to refer others to consider purchasing items that’s in your inventory. Thank you for a overall good experience!
Reply from Bonafide Auto PartsSep 20, 2024
Thank you so much James for your True honest review. Please do visit us for any purchases in future and you are one of the great customer to work with
Brandon S.
Bought Hella turn signal lights. Communication with company was excellent and parts were obtained at a very competitive price in an expeditious manner. Would definitely shop from them again.
Reply from Bonafide Auto PartsSep 18, 2024
Thank you so much for your kind review. Pl do come back for any automotive purchases in future
Andress W.
Prices seem to be great. I wanted a few items but it’s more expensive to pay for shipping and also pay for shipping if you need to return something. I’d be spending an extra $100 on parts if the part doesn’t fit. I found the same part on another site same price but they have free shipping at least to get to me.
Reply from Bonafide Auto PartsAug 26, 2024
Dear Andress, Thanks for your feedback. All our prices are very competitive and as we operate on very low marginal profit, we have charge for shipping as the same cost we pay for the carrier(we don't have hidden cost). Also we don't charge for the customers on the return shipping for any damages or defective products or wrong items sent. We are always here to help to get right part for your vehicle before we ship it to every customers. And none of the customers reported the fitment issue so far. Also we do have Free shipping over $300 and the best part is we don't charge taxes for few states. Pl refer more on the Website. We will definitely consider the free shipping very soon as currently we are a small family owned business and have to do this for the orders less than $300. Have a wonderful day We really worried about this 3 star review when you don't have any purchase experience with us. We honestly accept and welcome you on any feedbacks thru our website feedback form and these platforms are intended for the end user customer experiences on their purchases. Hope you can understand.
