Timur S.
Good service and fair prices
Good service and fair prices
Reply from BON PERGOLAAug 13, 2024
Hi Timur, Thank you! Always let us know if you have any questions.

Excellent
Based on 151 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
BON PERGOLA (bonpergola.com) has 151 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
151 approved reviews, newest moderated first
Timur S.
Good service and fair prices
Reply from BON PERGOLAAug 13, 2024
Hi Timur, Thank you! Always let us know if you have any questions.
Paul N.
We are very happy with our 13'x13' Villa Pergola. I've had a lot of questions through the process and the salespeople and owner have been very kind, helpful, and responsive. I'd definitely buy from them again.
Reply from BON PERGOLAAug 13, 2024
Thank you for the kind review! We are always in your same situation when we are buying other products, so we totally understand having a lot of questions is normal. Glad we got everything work out for you. Enjoy your pergola!
Barry W.
It was tedious but we got it done. Ours was complicated because we had to modify the height. By the folks and Bon gave us great advice and guidance.
Reply from BON PERGOLAAug 7, 2024
Hi Brad, Glad it all went fine after all! That is all it is! Enjoy your pergola and let us know if you need any thing!
Melissa S.
Excellent product and great customer support
Reply from BON PERGOLAAug 7, 2024
Hi Melissa, Thank you for your review. Remember, we are always one call away!
Rick M.
Quick and well packaged delivery, fairly easy directions , materials seem solid.
Reply from BON PERGOLAAug 7, 2024
Thank you Rick for the review! Let us know if you have any question =)
Kenneth B.
Great product. The louvers work well with the motors. Very sturdy pergola. I only needed help with the framework. I was able to put in all the louvers and nuts and bolts. It was fairly easy to put together.
Reply from BON PERGOLAJul 24, 2024
Hi Ken, Glad everything work out perfectly! Let us know if you have any questions!
Peter O.
The construction quality is fantastic. The pictographic instructions aren’t awful, but the phone support makes up for any lapses. For the most part I built this myself so it took longer than advertised. Needed help with the cross members, otherwise it was easy going. The alignment, fit and finish are excellent. This is a moderately expensive unit but worth it all in my mind.
Reply from BON PERGOLAJul 24, 2024
Hi Peter, glad it all work out! Please always remember we are just a phone call away =)
robert L.
MORE DETAILED INFORMATION NEEDED WITH THE INSTALLATION REGARDING THE SHADE INSTALL.
Reply from BON PERGOLAJul 20, 2024
Hi Robert, Thank you for the review. We are doing a FULL upgrade for that now. And glad we can talk to make sure that problem was fine. BON Pergola