BonusblitzReviews of bonusblitz.com

Reply from BonusblitzMay 21, 2025

Hi Elizabeth, I hope this message finds you well and safe. We regret to inform you that we haven't yet received the login information required to access your account. Without this information, we are unable to fully investigate the concerns you've raised. Having access to your account would enable us to review the situation thoroughly and offer a more accurate and fair resolution. Unfortunately, without these details, our ability to address your complaint is limited. We believe that a proper investigation is crucial, not only for your satisfaction but also to ensure that other players have a clear understanding of our processes. We appreciate your cooperation and understanding. Kind Regards Daniel Moore Casino BonusBlitz Management

Reply from BonusblitzMay 9, 2025

Hi Elmilamoresportillo, Hope you are well and safe. Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your recent experience, and we appreciate the opportunity to address your concerns. Transparency and cooperation are key in every part of our lives. Since you did not provide us with your login information, we can't check your account and try to give a precise answer for your account. We think it will be fair enough if we first look into your account. We are always trying to improve ourselves, and if there was some issue on our side, please give us a chance to amend our mistakes, if there were any. Or give us the chance to refute this statement if there were some misunderstandings in the communication. Thank you for your cooperation! Kind Regards Daniel Moore Bonusblitz Casino Management

Reply from BonusblitzApr 25, 2025

Hi BL, Hope you are well and safe, Thank you for taking the time to share your feedback and login information with us! Upon reviewing your account, we found that you attempted to use the $200 welcome free bonus multiple times. Unfortunately, only one welcome bonus is allowed per player, IP address, shared device, or household. https://bonusblitz.com/terms-and-conditions 7.1. Rules for General Bonuses and Promotions c. Each Player, family, IP address, address, credit card number, computer, and shared computers (such as those at a university, fraternity, school, public library, or place of employment) are only qualified for one promotion at a time, unless specifically stated otherwise by the Casino in advance. However, you used other free promotion, and played at our Casino. I’m sorry, but everything regarding bonus usage is clearly stated in the Casino rules. We do make exceptions for the welcome bonus after the first deposit if the player accidentally used a shared Wi-Fi connection or PC with someone else. Thank you for your understanding and cooperation! Kind Regards Daniel Moore BonusBlitz Casino Management

Reply from BonusblitzApr 15, 2025

Hi Bob, Hope you are well and safe, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your recent experience, and we appreciate the opportunity to address your concerns. Transparency and cooperation are key in every part of our lives. Since you did not provide us with your login information, we can't check your account and give a precise answer for your situation. We are always trying to improve ourselves, and we understand that you are not satisfied playing at our casino for various personal reasons, but not giving us a chance to properly address your comment here seems a little unfair. Thank you for your understanding! Kind Regards Daniel Moore Bonusblitz Casino Management