Average
Based on 8 reviews
Book Writing Pro3.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Book Writing Pro houses a wide-ranging body of astoundingly talented writers that have consummate skill in drafting, reviewing, editing, proofreading, and writing immaculate pieces for specific projects. Poetry, memoirs, autobiographies, or other pieces of writing, our dedicated band of writers diligently covers every genre on the writing board.
Book Writing Pro (bookwritingpro.com) has 8 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
Showing 4 reviews with 1 star · Clear filters
Anna B.
This company took my money and didn’t deliver anything. They had to trademark my book but didn’t do that. Moreover, as I realized later it is impossible to trademark a single book in the US. Thus, they simply stole my money. I tried to contact them many times but they ignore me.
Giulio V.
Unmet Promises and Lack of Results I initially approached Book Writing Pro with high hopes, drawn in by their professional presentation and the comprehensive introduction to their services. The upfront cost of over $20,000 promised a significant return on investment, which influenced my decision to engage with them for the publication of my books. However, the experience that followed was profoundly disappointing. Despite the substantial amount paid in advance, the promised outcomes failed to materialize. I found myself undertaking the role of an editor for my submissions, an expectation far removed from the services I was assured. Now, nearly a year has passed without the publication or completion of even a single book. The company's inability to execute what I considered straightforward tasks has been both surprising and frustrating. The most disheartening aspect of this ordeal has been the lack of accountability and communication from the company. Despite their initial eagerness to collect payment, my concerns and requests for assistance—or even a discussion about a possible refund as initially promised for dissatisfaction—have been met with silence. The absence of engagement from the owner, especially after conveying my unhappiness and seeking a resolution, speaks volumes about their commitment to customer satisfaction. I have since redirected my efforts to Amazon for publication services and have encountered a stark contrast in both the professionalism and capability to deliver. This experience has been enlightening, revealing the stark disparities in service quality and integrity within the industry. I share this review not out of malice but as a caution to potential clients of Book Writing Pro. It's essential to approach such services with skepticism, particularly regarding upfront payments and promises of refunds. While I am prepared to absorb the financial loss if necessary, my primary aim is to prevent others from experiencing similar disappointments and financial setbacks. Please, proceed with caution and conduct thorough research before committing to any service that requires significant upfront investment, especially in fields as critical and personal as publishing. 07/05/2023 to 02/28/24
Chelsea from A.
BEWARE! BookWriting Pro will tell you anything to get your money. With a little research you will see that the positive reviews are all fake. Any guarantee they make is a lie. I was scammed and now I am being ghosted, so I want to warn others. Run away from this company. You can dispute the payment with your bank if you already sent them money.
Reply from Book Writing ProSep 1, 2023
Dear Chelsea, Thank you for taking the time to share your feedback. We genuinely value all customer input and would like to address your concerns. Firstly, we are truly sorry to hear about your negative experience with BookWriting Pro. We take all feedback seriously and strive to maintain the highest standards of professionalism and integrity in our services. Regarding your claim about fake positive reviews, we want to clarify that our company has never engaged in or encouraged fake reviews. We value transparency and authenticity, and our reviews are from genuine clients who have utilized our services. We understand your frustration and disappointment in the outcome of your engagement with us. We would like to investigate your specific case further to understand what went wrong and make amends if possible. Please reach out to our customer support team at [email protected], and we will do our best to address your concerns promptly. In terms of guarantees, we are committed to delivering high-quality writing services to our clients. However, we acknowledge that we may have fallen short of meeting your expectations, and for that, we sincerely apologize. Ghosting is never an acceptable practice, and we apologize if you have felt that way. We will investigate this matter further to ensure it does not happen again in the future. We value your feedback, and we are continuously working to improve our services. If there is anything specific you would like to discuss or if you choose to give us another opportunity to assist you, please do not hesitate to get in touch. Once again, we apologize for any inconvenience you have experienced and thank you for bringing this to our attention. We hope to resolve this matter to your satisfaction. Sincerely, Team BookWriting Pro
Ian B.
BELIEVE The reviews about them refusing to refund and incapable of delivering the work!! I believe they are operating a massive scam. I have reported this company to the Better Business Bureau on suspicion that it is a scam. I paid them for a writing project in March of 2022 ($2500). After several attempts by them to deliver the project, it was obvious that they weren't very good and I asked for a refund per their refund policy. They told me I could expect the refund within 45 days - it's now been over 60!! They keep telling me it's on the way, but it's obvious they don't intend on delivering it. STAY FAR AWAY - This is the review I wish I read before I gave them my money!! Update on 08/18/2023 - I never received a refund from this company and they have recently tried to take down this review. After providing evidence to TrustPilot this is now a VERIFIED review. This company has not contacted me directly or offered to refund my money as they promised. Update on 08/23/2023 - They are trying again to remove this review by accusing me of being defamatory. I removed some of the language that they objected to and thought it would be a good idea to add even more detail and color to my lived experience of this company. Here are some of my experiences: 1. They regularly submitted very poor quality work. I attempted to get a refund early in the process (After the third or so attempt to deliver the work) but was assured it wasn't necessary, they would get it right next time (they never did) 2. When I finally became insistent on a refund, they said they would review the case and determine how much of a refund I was eligible to receive. They determined it would be $1800 (I paid them $2500) Keep in mind they delivered NOTHING up to this point that I could actually use. It was in my opinion complete garbage. I accepted this offer because I just wanted to be done with them. 3. They promised a refund within 30 days. I NEVER RECEIVED IT. Approximately 6 months later after emailing them dozens and dozens of times, calling them and going to a generic voicemail that doesn't even say the name of the company, I received $500 from them. 4. In retrospect, based on my experience, this company is taking money from people, delivering a BAD experience and then pushing off the refund until after the (30? 60?) day chargeback period. After that period you can't reverse the charge through your bank and then they just get to keep your money. 5. I've observed over the last few months they are working very hard to get all of the negative reviews they have removed from sites like Trust Pilot, Facebook Reviews, Google Reviews etc. 6. TO DATE they have NOT contacted me again, they have NOT given me a full refund, they HAVE NOT delivered the work they said they would do. They have KEPT $2000 of my money and delivered NOTHING. Make your own judgements.
