Excellent
Based on 10,367 reviews
Boomerang Pet ID Tags5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BOOMERANG TAGS, for pets that come back, our mission is to provide Pet Owners with ID Tags that allow the finder of their lost pet to contact them years after the tag is purchased.But don't take my word for it, read the reviews and buy with confidence.We have been protecting Pets with Quality Tags since 1975. We have stood "the test of time" because we provide tags the text does not wear off of. 💡 A Pet ID Tag your contact information quickly wears off of is not only a waste of money— it could end up costing you your pet... CollarTags™In 1998 I invented CollarTags™. If you read through the reviews, you will discover many pet owners are zealots for this Pet Identification Method. Why? Because a CollarTag™ will always be there with contact information the finder of you lost pet can read. We guarantee our CollarTags to last the life of the pet they are purchased for, and they do.We also offer CollarTags in combination with collars.E-Z Plastic ID TagsOur E-Z Read Plastic Tags are excellent! They can be engraved front and back and don't make any noise.When people order one of our tags off a point of purchase displays, where they can see our plastictags next to traditional stainless steel hanging tags, they chose our plastic tags over stainless 3 to 1. Youcan find many reviews placed by customers who use and swear by our plastic tags. What dothey say? "The plastic ones last forever." "The double-sided plastic tags are ideal - lots of space, plusunlike metal tags, they don't wear down from contact with other tags."
Boomerang Pet ID Tags (boomerangtags.com) has 10,367 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 14 reviews with 2 stars · Clear filters
LMA
Good tags poor collars. Collars ordered for 3 dogs were sized appropriately. When buckled at the hole so the collar is the smallest around the neck the tab at the end of the collar was too short to have the collar stay on the dog. I would have given this review 5 stars were it not that we had to purchase all new collars for the 3 dogs. I would recommend just purchasing the tags .
michael K.
though the tag itself was fine it fell off after a few days even though it was looped on appropriately Note: this was a CAT
Reply from Boomerang Pet ID TagsDec 18, 2018
The tag you ordered was secured with a split ring. The rings we provide are adequate to secure the tags we provide. They will not stand up to the forces of a dog tugging on a lead. Most of the time when one of the rings we provide fails it is due to someone (often a younger person) who takes the dog for a walk attaches the lead to the tag ring. They can also fail if the tag gets caught on something and the dog pulls away. They cannot just fall off for no reason.
Rosemarie Z.
It wasn't a problem with sending the item, just disappointed that I can't use it. The tag is metal, and it curves into the dog's neck. Wish it had some softer padding. Anyway, wasted money on it.
Reply from Boomerang Pet ID TagsJul 13, 2018
RE: "...I can't use it ... it curves into the dog's neck." All CollarTags are radiused to match the approximate curvature of a pet's neck that would wear a collar of the width the size is designed for. Actually this is done for comfort... At this point I have sold hundreds-of-thousands of these tags and don't get complaints about the degree of curvature bothering customer's dogs. That said, I have a "no quibble guarantee." Any customer who receives a tag they are not happy with get's their money back, and all they have to do is email me and ask for one. This is the first I heard of your unhappiness with the tag you received but now that I know, as soon as I click send on this email, a refund of your purchase price will be issue. Best regards, Don
Renee
The idea of Boomerang is excellent. Although I found ordering the correct size tag for my puppy's collar to be difficult. In the end we ordered the wrong size and threw the product away along with our money. The product did arrive quickly. Response to the reply on my original message: You are right you can't do anything to resolve the problem if you were not made aware. We realized that "we " made the mistake ordering due to us not understanding your directions. I never complained and only provided this feedback when prompted for feedback by this site.
Reply from Boomerang Pet ID TagsAug 9, 2017
This is the first I have been made aware of you had a problem. I can't help customers with problems if they don't advise me they had one... Your order called for a CollarTag. To get the right size CollarTag all you have to do is measure the width of the collar you are going to install the tag on and then order the size the site calls out as being correct for a collar of that width. Your order called for the mini size, the size is designed for collars 3/8 of an inch wide. This size an also be installed on collars 1/2 inch wide. Sometimes people with collars 5/8 of an inch wide think the collar is 1/2 inch wide and thus order a mini. The mini size cannot be installed on collars 5/8 of an inch wide.
Kacey W.
Nice when it stays on. Always falling off.
Reply from Boomerang Pet ID TagsAug 9, 2017
Your order called for a CollarTag for an adjustable length collar 3/8 of an inch wide. There are two factors that affect the security of this style CollarTag. 1) The collar must be the full width the CollarTag was designed for, the collar filling the slot in the tag is what makes the tag secure. 2) The collar must be made of a substantial gauge of webbing. Seat belt gauge webbing, cloth like material, or elastic cat safety collars will compromise the security of this tag design. Please email me so we can determine what is causing the problem you are having. [email protected]
mike
In order to give a decent review, I'd have to actually receive a product. 22 days gone so far and nothing. I called and received some crappy excuse about customs, etc. I'm sorry, but I order stuff online and never have had any issues in the past...ie faster delivery from China routinely. If I ever receive a product, I may alter my review. edit...June 1st. The reason that I said "crappy excuse" is because I order stuff from the States all the time and never, ever have any delays such as this person is describing. Also, if you know this is an issue, you should let people know this up front. Thank you for refunding my payment as I will likely never receive the items I ordered. I agree with you, you should stop selling to Canada.
Reply from Boomerang Pet ID TagsMay 26, 2017
This order was placed on May 3rd and posted, to an address in Canada, on May 4th. It would not be possible for US to turn the orders we send around any faster. BUT: When the customer is in Canada, all bets are off. Some of the mail we send to our customers gets hung up in their customs service. Nothing we can do about it. These orders almost always get delivered at some point but we do not take any action on un received orders mailed to Canada until a full 30 days from the send date have elapsed. Most orders that do get hung up in Canadian Customs do seem to get delivered right around a month after we post them. I have considered discontinuing service to Canada for this reason. This customer's claim of my "crappy excuse" when I have only stated the fact of the matter my push me to decide to do just that. When the tags do get delivered the meter date will reflect the fact we posted the tag on May 4th.
