BoostinfiniteReviews of boostinfinite.com

Activation required tech support. But they were very helpful and got my phone activated quickly. I left Verizon and couldn't be happier. I have service in places Verizon doesn't. I'm adding a second line. Hopefully that one goes a smoothly as this one does.

I got services for 3 weeks they dropped the phone I brought, sent 3 Sim cards out trying to restore my services before they told me ATT didn't accept my phone anymore,I explained I had no other phone and couldn't afford to buy another one and now was screwed because I ported my number. They continued to take money out of my account for months and now are refusing to give my money back.called many times and heard a number of lies and they assured me I had a ticket for refund. It's been another month waiting and still no refund. Pathetic. The worst company I've dealt with. They will eventually give my money back because I won't rest til they do

We got migrated to Boost Infinite after they bought out Republic Wireless, who we had a great experience with for several years. When we moved over, my husband and son both had service. I however, was unable to make or receive phone calls, though my phone worked in every other way. I went through hours of troubleshooting with various customer service people and remained unable to make or receive calls for weeks. One of them said that switching my phone to a new network and getting a new sim card would fix the problem so I waited to receive one in the mail. Then I called back, on my son's phone, to get everything fixed. And the person says mam that won't work. I was like what do you mean it won't work. It's what you all said would fix the problem. It wasn't my idea. He's like I'd like to do some troubleshooting to see if we can't get you service. And I was like, NO. I've already done hours of troubleshooting. I'm like, so what you are telling me is you all don't know how to fix the problem. Then.....crickets. And finally, yes mam. So I said I guess I need to talk to my husband and look into getting another provider for phone service, because you can't fix the issue. And he's like. I guess so. I'm sorry. Then after we got new service and cancelled, I had to call back and fix a billing issue. I've had only bad experiences with them and would never recommend them. In fact, I'd tell everyone to run in the opposite direction.

Not truly unlimited. They capped me after using 55GB. I use my phone for work and always rely on the maps and iMessages for iPhone. I can’t use any data after 55GB. They say it’s a tower down in my area but I drive all over the city and it doesn’t work even an hour away from my house. I want to return this iPhone 15 and just go back to T-Mobile. I’ve been a customer for only 3 weeks and already lost data. I haven’t been able to use my phone on data without WiFi for 3 days. They say they don’t know when it will be fixed.

I tell them I’m going to cancel mi service need a transfer code and my account number to move back to cricket but they cancel my account now 1 week w out of service 25 years w same number now I don’t have service!! Fckers !!! I’m really mad 😡 I’m then

Since September 1, 2023, I have been without service from BI a total of 39 days and counting. I've decided to move on but BI will not unlock my phone or port my number, in violation of federal law. I have no outstanding balance with Boost. When I call in, a recording says that my account is suspended and that I owe $0.00 and would I like to pay. Run away from Boost Infinite. One other thing, I've reported Boost to the FCC for failing to unlock my phone and for not porting my number. So far, the FCC has opened a ticket and has contacted BI. I am to be contacted by BI for resolution. The FCC will follow up in 30 days. On an optimism scale of 0 to 100, I'm at minus 100.

Saw a good deal with infinite so I went with it. Got my SIM card, all good, switched phone, all good. I even got a new number (something I asked for) well now here's where it starts. I got my new number, but it was someone else's number. I would message people and when they text back it went to someone else's phone. So I had to get issued a new number. Now with that fixed my issue now is very frustrating. Even as I type this I'm looking up at my data bar and it's empty with an "x" by it. This happens every morning and now throughout my day. Service just drops. I have to manually go in and select a network which only lasts a couple hours before it disconnects. I called customer service (when my network works) and they have no idea what the issue is (same with the issue with my number being shared). They even said im in a strong network area. They say 'update the phone' etc. Nothing. I miss texts, calls, all of it. It's a great deal but this network is crap. What's the point in saving money when your network sucks?

This company started out great but now I would give it 0 stars if possible after only 4 days. We have no cellular service for our phones so unless on WiFi or calling another iPhone we cannot make calls, not to an android or landline and customer service had zero resolution. When I called regarding another issue ( battery dying in less than 8 hrs), I was informed the protection I paid 12.99 for is not on my line. Customer service representatives have no clue how to resolve any issues. NOT RECOMMENDED!!