Reply from BoothCentralMay 19, 2026
I like to address Natalie's review. She reached out to us to file a complaint that the event organizer refused to give her a full refund after denying her (this was a $5 application fee). We reached out to the event organizer to assist her in addressing this issue. As a platform, we actually don't need to do this, but we are happy to assist when possible. The event organizer refunded her and has decided not to do business with her in the future. This is the event organizer's right, and they can do this for almost any reason. She then followed up with us, stating that the event organizer has engaged in retaliatory blacklisting, unauthorized surveillance, privacy violations, harassment, and data misuse. When we reviewed what she sent us, the event organizer simply followed up with her, stating that he would no longer do business with her and explaining his reasons. We explained to her that this is not retaliatory blacklisting and that we have no idea how responding to her emails could constitute unauthorized surveillance, privacy violations, or data misuse.
Since she didn't like our response, she has now given us a 1-star review and claimed we failed to maintain a secure and compliant marketplace. Once you submit an application to the event organizer, they have your contact information - just like if you mail in an application. Not sure how this is considered a data privacy violation.