Boots DubaiReviews of bootsdubai.shop

Reply from Boots DubaiJan 28, 2025

Thank you for your feedback. We would like to clarify that calling us a scam is not accurate, as we have delivered your order. If there are any issues with the product you received, we kindly ask that you contact our support team via email or WhatsApp so we can assist you in finding a resolution. We are committed to providing the best service possible and addressing any concerns you may have. Best regards, Boots Dubai Team

Reply from Boots DubaiJan 13, 2025

Thank you so much for your wonderful review Mike! We’re thrilled to hear that you and your son enjoyed the boots and jerseys, especially the Lamine Yamal boots. It’s always our goal to provide rare finds and exceptional service to our customers. Your kind words about our communication and delivery mean a lot to us, and we’re delighted to know you’re already placing another order. We look forward to serving you again and helping you find more exclusive items. If you ever need assistance, don’t hesitate to reach out to us. Best regards, Boots Dubai

Reply from Boots DubaiJan 12, 2025

First of all, let’s set the record straight. Posting this review won’t stop people from trusting us—we have over 10,000 happy customers who can vouch for our reliability. Secondly, your accusations are not accurate. We were fully prepared to ship your order, but you initiated a chargeback before we could. Despite this, we reached out and politely asked you to contact your bank to stop the dispute so we could proceed with your shipment. Instead of cooperating, you chose to escalate the situation unnecessarily. We’d like to clarify that our email works perfectly—you can reach us anytime at [email protected]. Additionally, we are available on multiple platforms, including Instagram, Facebook, TikTok, WhatsApp, and iMessage, so there are plenty of ways to get in touch with us. We take pride in our transparency and customer service, and it’s unfortunate to see such claims. If you have any unresolved concerns, feel free to contact us directly. You have already received a full refund from your bank, so it’s unclear why you’re here leaving a misleading review. Nonetheless, we wish you a good day and hope you find peace in your future shopping experiences. Best,

Reply from Boots DubaiJan 12, 2025

Hey Javier, We’re surprised to see this review, as we’ve always responded to your emails and WhatsApp messages promptly. We provided you with tracking details and kept you informed about the delay, which was due to the high volume of sales during the Christmas season. Additionally, I can see that you received your order weeks ago. It’s disappointing to see this review despite our efforts to keep you updated throughout the process. If there’s anything else you’d like to discuss, feel free to reach out. Best,