Poor
Based on 227 reviews
Boscov's2.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Boscov’s is the largest family-owned Department Store in the US. We’re known for our values, customer service, & carrying top brands for over 100 years. We offer:• Women’s & Men’s Clothing• Women’s & Men’s Shoes• Handbags, Wallets & Accessories• Beauty Products• Jewelry & Watches• Kids & Teen Clothing• Bed & Bath Products• Home Goods & FurnitureWe offer top brands including Adidas, Calvin Klein, Carter’s, Champion, Clarks, Clinique, Cuisinart, Dickies, Dockers, Kenneth Cole, Nautica, Nine West, Perry Ellis, Skechers, Tommy Hilfiger & more!
Boscov's (boscovs.com) has 227 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
Showing 44 reviews with 5 stars · Clear filters
Frank N.
I ordered a Recliner from Boscov's March 5. It was delivered on March 15th as scheduled. The delivery guys Were very nice. They even took out my old one. thank you very much
Reply from Boscov'sMar 17, 2023
Thank you for your five-star review. We are glad to hear about your positive experience with us, and we look forward to seeing you again!
Kathy V.
Poor place ever the sale person they don’t know what are doing I was rip off my card , will never go back
Reply from Boscov'sDec 29, 2022
Thank you for your review. We are sorry to hear that your recent Boscov’s visit wasn’t a great one. We value your feedback and one of our core principles is providing quality customer service. Please feel free to email us at [email protected] with your name, phone number, store location, and any additional information on your visit so we can assist you further.
Valued Customer JO ANNE F.
WAS AT BOSCOVS ON 10/6/2022. STOPPED IN THE SHOE DEPARTMENT AND THE SALES LADY WAS " LORENA". OMG THAT GIRL WAS THE BEST OF THE BEST. PEOPLE ARE SLOBS THE WAY THEY LEAVE THE SHOES ALL OVER THE PLACE. SHE 😃 SMILED THE ENTIRE TIME AND WAS JUST REALLY COOL TO EVERYONE AND SO NICE TO TALK TO. YOU GO GIRL. JOJO.
Reply from Boscov'sOct 7, 2022
Thank you for your five-star review. We are glad to hear about your positive experience with us, and we look forward to seeing you again!
Peepeye
Great department stores are hard to find nowadays. Boscov’s is fantastic! They have what people want…quality merchandise, great employees, and fair prices. You can’t find any better.
Delasi A.
I have always shopped at boscovs for great deals but today 4/24/22 was the best day. I met a teller(cashier) by the name Paula in the sweets (candy) department she saw me struggling with cart looking for the elevator and offered to keep my cart while l go downstairs for more stuff. I got everything l needed and came back to the second floor. She made the whole experience so pleasant and because of her l would come back again. She is as sweet as the candies she sells.
Reply from Boscov'sApr 25, 2022
Thanks for your five star review! We appreciate the feedback and we'll let Paula know how much you appreciated her assistance.
MARVIN C.
I hate giving 5-star reviews. Nothing is perfect; but when I see 1-star and 2-star reviews, written either for frivolous reasons or using diction by those who are evident competitors who do not have the ability to compete, I may up my review a star. There was no need to do so in this case. We do not often go to the Eastwood mall in Niles, OH 17 miles away except for Sam's gas; but we are now going to go more often. Reason?? Boscov's. The store is huge, the merchandise is of very good to excellent quality well stocked, and the prices are fair or much better than fair, even better than most other competitors. However, those are not the only reasons. We went in just to look around, and we found a relatively expensive item for our new home for which we had been looking for months; so we were going to purchase it on the spot. However, the sales rep suggested that we apply for a Boscov's credit card. Well, there was a glitch in the process. My wife had a Boscov's account, which she had forgotten, in San Antonio, TX; and it took almost TWO HOURS to straighten it all out to change the information. Cassandra was a gem. She stood with us all the way to get us through, probably even missing or delaying her lunch break. Michelle also pitched in, and so did the manager and so did the staff in customer service. Without them, we probably would have walked. You will be seeing us.
Debbie S.
I placed an order for some fabric dinner napkins. They arrived promptly and were exactly as described and pictured online. Ordering was super easy. Thank you for such great service!!!!!
customer
I was hired as a seasonal associate at Boscovs, and my experience working there was fantastic, and magnificent. The employees and managers I worked with were very pleasant, and friendly. Everyone worked as a team to get the job done right the first time. Bocovs became my second family. I will miss working with the employees and managers but I look forward to going back to work when Boscovs hires again.
