Mr. G.
The pluses
The pluses: cab was clean, arrived on time, driver exceptionally polite, got the airport in plenty of time for flight. The minuses: driver not as familiar with the area and wanted to take a much longer route. Was open to my input and went my route so that was good. Real issue I have is not with the delivered service but the arranged service. The web app builds in a 20% tip. When a tip is mandatory, it's not a tip. Also, tip is based not on base price but base price+taxes, so the actual tip is significantly higher. It's a very steep price in the end for something that isn't a black car/limo service..