Psycho T.
POOR CUSTOMER SUPPORT
They have a good product but unresponsive customer support, Would recommend alternatives but I am too frustrated since the bot's main function is customer support yet they don't have a good service
Reply from BotPenguinAug 25, 2025
Thank you for sharing your experience with us. We’re glad you find value in our product, and we’re sorry to hear that your support experience did not meet expectations. Our team strives to be responsive and helpful to every user, and we’d appreciate the chance to look into your case to see what may have gone wrong. Your feedback is important, and it helps us continue improving both our product and the service we provide. Warm regards, The BotPenguin Team