BOXComponentsReviews of boxcomponents.com

In general service was good and the impression through e-mail correspondence of the personnel was dedication and service minded. It was just unfortunately that the rear derailleur broke due to a faulty crimping.

Part arrived promptly, and interface wrench interface is more secure than other options. The wrench interface is still looser than what I typically see on bottom bracket cups.

BOXComponents offers a solid range of bikes and accessories. The customer service is friendly, but the selection can be hit or miss. Overall a good experience!

I have the Box 2 drivetrain on one of my other bikes and it is great, when I saw the Box 1/2 on sale I grabbed it for a build I am about to start. Price was great and everything looks well made, my only “issue” was that the derailleur was not in its own individual box like all the other components in the package, but rather just in a very thin bubble wrap pouch. I would expect that for the one part that can be the easiest to be damaged, I would expect it to be protected way better.

Fantastic value for the overall apparent component quality, definitely will be recommending Box to friends in the future! The kit installed and tuned very easily, shifts crisp and precise and I was provided with everything I needed. Only gripe (minor) is the limit screws were at strange extremes of adjustment as received and the H screw cannot be adjusted into range until a chain is put on. If it is adjusted into range, the cage of the derailleur contacts the cable pull connection on the derailleur body and prevents movement further. A lockout to hold the cage fully extended would solve this and be a nice feature. The L screw also has a minor tool access issue, fouling the hex key wrench into the cable stop arm. These quirks only caused some scratches during assembly which a more competent mechanic may have worked around better, but some revision in design might solve them.

Pretty simple install of Box Two drivetrain. The included QR codes linked to 'PAGE NOT FOUND' so I had to hunt. The youtube install video was of the if-all-goes-well variety. would have like to have had a better troubleshooting guide available as i didn't get the cable tension right the first time around.

Great product and quality people

Parts are of great quality and great price, unfortunately not going to resolve my problem alone. I'm putting 22" rims on a 24" frame and need a few more parts than what I ordered from box. If you are intending to do the same you will need Posts and more hardware to achieve or just go brakeless