BraceAbility Reviews | Read Customer Reviews of braceability.com

BraceAbility Reviews | Read Customer Reviews of braceability.com

BraceAbility reviews

1,615 approved reviews, newest moderated first

Billy
Mar 16, 2026
The fit
It was a little difficult to get to fit right but once I figured it out, it was fine. The side piece that pushes the knee cap over a small bit, doesn’t exactly fit right. But overall, it did help eliminate the arthritis pain in the knee quite a bit! So overall 4 out of 5 stars.
Reply from BraceAbilityMar 16, 2026
Thank you for your feedback! We’re glad to hear the brace helped reduce your knee pain. We appreciate your comments about the fit and the side piece. We’ll share them with our product team for consideration.
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Geneva
Mar 16, 2026
It doesn't lay flat on my shoulder
It doesn't lay flat on my shoulder
Reply from BraceAbilityMar 16, 2026
Thank you for reaching out. We’re sorry to hear that the item isn’t fitting as expected. If you’d like, we can assist you with a return or exchange. Please let us know how you would like to proceed.
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Dawn
Mar 16, 2026
Said free shipping if I ordered 4…
Said free shipping if I ordered 4 dollars more. I ordered more did not get free shipping. Showed 10 percent off when I paid I did not get the 10 percent either.
Reply from BraceAbilityMar 16, 2026
Thank you for reaching out, and we apologize for the confusion. Free shipping applies to orders of $35 or more before discounts and taxes, while the 10% discount is for purchasing two of the same size. We hope this helps clarify the situation.
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Miriam W.
Mar 16, 2026
I needed help deciding which size of…
I needed help deciding which size of knee supporter to get. I hope it will fit. I appreciate the help.
Reply from BraceAbilityMar 16, 2026
Thank you for your feedback! We’re glad we could assist you in choosing the right size, and we hope it fits comfortably. Please don’t hesitate to reach out if you need any further help.
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Lynn
Mar 15, 2026
I was issued one of your pair of…
I was issued one of your pair of thigh-high white compression stockings after my knee surgery. I used them a lot, washing them often. They were size L. I ordered 2 more from you size L. Unfortunately, the size L you sent were too tight to pull on!
Reply from BraceAbilityMar 16, 2026
Thank you for reaching out. You may return the size L stockings and exchange them for a larger size. Please let us know if you need assistance with the return process.
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Glen E W.
Mar 15, 2026
The sizes are not what they're…
The sizes are not what they're advertised to be. So if you order your normal size, order 2 sizes larger than you normally wear. I'm disabled and got completely ripped off.
Reply from BraceAbilityMar 16, 2026
Thank you for reaching out. If your item is in good condition after trying it on, we would be happy to assist you with a return or exchange. Please contact us so we can help you with the next steps.
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Margo
Mar 15, 2026
Easy ordering
Easy ordering. Variety of colors in product ordered. Would recommend company.
Reply from BraceAbilityMar 16, 2026
Thank you for your feedback! We’re glad you found ordering easy and enjoyed the variety of colors. We appreciate your recommendation!
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Deborah B.
Mar 14, 2026
The thigh length compression sock is…
The thigh length compression sock is very good quality. I ordered a small, a size I always wear, and it was a little too small. When I order again, I will order a medium.
Reply from BraceAbilityMar 16, 2026
Thank you for your feedback! We’re glad to hear you’re happy with the quality. We recommend ordering a medium next time for a better fit.
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