BraceLab Reviews | Read Customer Reviews of bracelab.com

BraceLab Reviews | Read Customer Reviews of bracelab.com

BraceLab reviews

3,636 approved reviews, newest moderated first

Harold D.
Nov 19, 2022
This brace is the most uncomfortable…
This brace is the most uncomfortable brace I have ever worn. I had to put mole skin all over it just to wear it. With that said, the beace does work.
Reply from BraceLabNov 21, 2022
Hello Harold, we are glad to hear that the brace is working for you even though it is uncomfortable. We recommend reaching out to a medical professional who can provide more hands-on help to make the brace a better fit for you, or you can reach us at [email protected] to and we can try to come up with a solution for you!
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Christina B.
Nov 18, 2022
your web site gave me 2 different…
your web site gave me 2 different errors so I did not think the order went through. I had to reach out to your customer service and then realized the orders had been place after all. So I had to have one cancelled, and the refund won't come through for 3 days. I almost aborted the whole thing and ordered on Amazon...
Reply from BraceLabNov 18, 2022
Thank you for your feedback Christina! I apologize that you were having difficulty with our website and please know that we are aware of the issues and are working to try and make our ordering process as easy as it can be. We appreciate you taking the time to let us know your experience!
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Mike T.
Nov 18, 2022
Elle did a great job
Elle did a great job. Excellent communications and customer first approach. Many thanks to her.
Reply from BraceLabNov 18, 2022
Thank you, Mike! We are glad Elle was able to support you.
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Jim B.
Nov 16, 2022
I tried ordering on line yesterday
I tried ordering on line yesterday. All information was filled in and when I pressed PLACE ORDER after the buffering ceased...nothing happened. My order didn't go through. Tried twice with same results. Today, Troy called me. I placed my order through his direction. A confirmation email was received. Thank you.
Reply from BraceLabNov 17, 2022
Thank you for your review! We regret you were experiencing difficulties while checking out. We are delighted to hear that Troy was able to help!
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Rhonda K.
Nov 16, 2022
Great/informative website
Your website was very informative and easy to navigate, thus making it very easy to order.
Reply from BraceLabNov 16, 2022
Thanks Rhonda for your feedback! We appreciate taking time to give your opinion of our website!
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Pema M.
Nov 15, 2022
great hand wear
it is very good and helpful for my hand. It supports when i do any physical activities.
Reply from BraceLabNov 15, 2022
Thank you for your review, we are happy to hear this!
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REB
Nov 14, 2022
Quick and accurate service without…
Quick and accurate service without errors. Perfect.
Reply from BraceLabNov 14, 2022
Thank you for your feedback, REB. We hope you enjoy your brace!
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MKL34
Nov 13, 2022
The Push MetaGrip brace was received in…
The Push MetaGrip brace was received in 3 days after ordering. The quality of the brace is very good and it works as described. It alleviated my pain to the point that I feel no pain when not using the hand.
Reply from BraceLabNov 28, 2022
Thank you for your review! We are glad to know that the Push MetaGrip is alleviating your pain!
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