Excellent
Based on 3,636 reviews
BraceLab4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Kelly
All done online, easy to maneuver. Fast shipping, easy instructions, good quality
Reply from BraceLabAug 7, 2025
We are happy that our online process was easy, the shipping was fast, and the instructions and quality met your expectations. Thanks you for your feedback!
Scott
Ordering process was easy. Delivery was prompt. Device meets my needs
Reply from BraceLabAug 7, 2025
Thank you for your review! We're glad to hear the ordering process was smooth, delivery was prompt, and the brace meets your needs.
Rouzanna H.
It’s really helped for pain.
Reply from BraceLabAug 7, 2025
Thank you for your review! We are happy to hear that MetaGrip helped with your pain!
Charna N.
Although I’m not sure the product suits me, the email responses have been really good. Thorough and professional.
Reply from BraceLabAug 6, 2025
We appreciate your feedback. We're happy to hear that our email responses were helpful and professional, even if the product wasn't quite the right fit for you.
ROBYN T.
The Price is very high for this little item!
Reply from BraceLabAug 6, 2025
Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer products that reflect both quality and value. If you have any concerns or questions, please reach out to our support team.
MST
I like this brace. It seems to be extremely helpful. However the metal clips where the holes are in the plastic create marks that are bothersome. I put a bandaid over them, it helps, but I shouldn’t have to do this.
Reply from BraceLabAug 5, 2025
We're glad to hear that the brace is helpful. We appreciate your feedback regarding the metal clips creating marks. If you have any questions, don't hesitate to reach out to our support team.
Robert S.
i never received product but was billed in full. Haven't had an update on delivery in over a week
Reply from BraceLabAug 5, 2025
We’re sorry to hear about your delivery experience. We are currently in communication with you and recently provided an update regarding your order. We understand how frustrating delays can be and apologize that USPS is taking longer than expected to deliver your package. We’re continuing to monitor the situation and are here to help if you need any further assistance.
Philip E.
BraceLab is very responsive to emails and phone calls. It is a customer focused organization that recognizes the importance of customer satisfaction. Customers are treated as individuals, not just as order numbers.
Reply from BraceLabAug 4, 2025
We appreciate you taking the time to share your positive experience. We're happy to hear that our responsiveness and customer-focused approach made a difference.
