Excellent
Based on 3,636 reviews
BraceLab4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Inga de R.
I ordered the wrong size and the exchange process was simple and smooth.
Reply from BraceLabApr 22, 2025
We're glad to hear that the exchange process was simple and smooth for you. We strive to make our return and exchange policies as easy as possible for our customers.
Kevin M.
First off - - you will need to buy some sort of hand sleeve or fabric to wear under this - wearing a brace next to your skin can cause horrible rash - HOWEVER - I have tried a lot of braces for basal joint arthritis and this one is the ONLY one that I have found that offers true support while doing light or heavy work. If you are experiencing pain with pinching thumb and fingers to tie your shoe or turning a knob or playing piano then this is the answer -
Reply from BraceLabApr 22, 2025
We appreciate you taking the time to share your experience with the brace. We understand that finding the right support for basal joint arthritis can be challenging, and we're glad to hear that this brace has provided you with the relief you need.
Stefanie M.
Website navigation was easy and items were described well so I felt I could make the correct purchase. I needed to reach out to customer service for my order and they were prompt and helpful
Reply from BraceLabApr 22, 2025
We appreciate your kind words about our website and customer service. We strive to make the online experience as easy and informative as possible for our customers.
Gayle
The brace gives great support for lifting objects and helps with the pain, however they start to irritate the area where my thumb bends. I wish the inside of the brace where my thumb bends towards the palm were softer so it did not hurt or irritate me after wearing it after a while. For the price, I think the concept could have been a little better so it gave support to the thumb joint but didn't eventually cause irritation in the thumb area. My ortho MD wants me to wear them all day on each hand, but I have to take them off and put them back on because they start to be uncomfortable. They do help though when I wear them giving my thumbs joint support. I also like the fact that they're not big and bulky.
Reply from BraceLabApr 22, 2025
We understand your experience with the brace and appreciate you sharing your feedback. It's important to us that our products provide both support and comfort, and we hear your concern about the irritation you're experiencing. We're always striving to improve our designs and will take your feedback into consideration for future iterations. We're glad the brace provides the support you need and appreciate your positive sentiment regarding its effectiveness and slim design. Please contact our support team if we can further assist you in anyway.
Melissa S.
Quick shipping. Brace is as promised
Reply from BraceLabApr 22, 2025
We appreciate your feedback and are glad to hear you received your brace quickly and as expected.
Jacqueline R.
I love the push metagrip splints and will use them for the rest of my life. I recently ordered one because I thought I'd lost mine. Well, I found it that day and asked if I could get a refund and cancel the order. The company was gracious about honoring my request. Everything about this company is highly professional and reflects their craftsmanship..
Reply from BraceLabApr 21, 2025
Thank you for your kind words and for sharing your positive experience. We strive to provide excellent customer service and are happy to hear that we were able to accommodate your request.
Jennifer
Order arrived quickly. It was a great fit.
Reply from BraceLabApr 21, 2025
We're delighted to hear your order arrived promptly and fits perfectly. Thank you for sharing your positive experience.
G M.
Product came in a timely manner.
Reply from BraceLabApr 21, 2025
Thank you for your positive feedback. We're glad to hear that your product arrived on time.
