Nansaidh
Luxury handbags, Poor Customer Relations
Brahmin offers luxury well designed handbags. Behind the scenes is severely lacking and an attitude that is all about the money and not the customer service. Brahmin no longer allows you to register your handbags, which means you must keep your receipts if purchased elsewhere to prove the purchase if repairs are needed. If the bags are purchased through Brahmin they will have record of said purchase ONLY if your email address has not changed. To change your email, you are required to create a new account, then must contact Brahmin who will move over your points but not the records of your purchases. In today's age of electronics, Brahmin should take some of their profits and put into into better online website experience for customers allowing the change of contact information without causing loyal customers to lose their purchase history. It is quite upsetting that one can no longer have register these beautiful and expensive handbags, that contact information such as email addresses cannot easily be changed. Ladies, when purchasing your Brahmin beauties be sure to keep those receipts or else you will be out of luck if repairs are needed.