BrandersReviews of branders.com

I have been ordering shirts from Branders for a few years now and the service has always been exceptional. This experience was no different. Carlo Lee was very thorough and I received my order in time and everything was accurate.

Regarding BR77939, Gerri Brooks was the best help I could ask for. She reached out, just as we had the need to order give-aways for our upcoming conference. I needed suggestions on what product and she provided excellent choices and worked to get me samples. Then we discussed what should be printed, she helped organize it and when we had specific color requirements, she worked that out as well. Overall a very good process to take an ambiguous need and refine it in what we needed. Thanks!!!! She'll be my go to person at branders as I would definitely work with her again.

We have just ordered and are waiting for the finished product, but are anticipating being very happy. We ordered a sample in advance and liked it so we are looking forward to receiving the full order :) Our rep, Mr. Rodriguez was really great and easy to work with!

Anthony Lee did an amazing job of helping me design and order nearly 5,000 items today.

Gerri was a great help and made ordering quick and easy!

My sales representative, Carlo Lee, was great to work with! He was able to answer any questions I had concerning products, customization, and shipping options. He made the process very easy! The stainless steel water bottles we received are great, beyond expectation! They look like we must have spend a huge amount of money on them! However, the price was incredibly reasonable; especially for the quality and appearance of the product! Our staff loves them! We will certainly be contacting Branders again for any custom items our school purchases in the future. Thank you so much! S. Ball Order No. BR75948

I decided to update my review since things seemed to go downhill after once I submitted an early good review--which was written prior to receiving my order and just the tiresome week of going back-and-forth. The workers are friendly ( Karina was lovely to work with) but when it came down to it, I had to basically call and email everyday since issues kept popping up. Prior to ordering I asked if they could meet my deadline and they promised to--but they kept pushing the delivery date past deadline because of errors on their part. Luckily because I called/emailed/online chat-ed every day it ended up barely making deadline---but I shouldn't have had to have done that in the first place. Once I get sent and approve a proof it should be smooth sailing-- I shouldn't get notified that I need to simplify or change my design-- if that was an issue it should've been stated I needed a revision prior to being sent a proof. Out of the 36 pieces ordered, 7 arrived with broken pieces and there were just a lot of small issues such as ink blotches where they shouldn't be from ink smearing. I could understand a few, but 20% arriving unusable... I really wanted to have a good experience and use/recommend them to my art/design colleagues but I'm afraid I cannot do so on good conscience.

Billy assisted me in setting up our account and placing an order for our company. We was very knowledgable and professional, he helped set everything up and got it done quickly! We cannot wait to see our product and order more from Billy in the future!