BrandsMart USAReviews of brandsmartusa.com

I have no complaints. Everything goes good.

I ordered a set of washer and dryer from BrandsMart USA, Dania, Fl, and delivery was set up for 12 days later. On the day prior to delivery I received a call with confirmation of the delivery. 4 hours later, I received a text from the sales rep saying rep saying that my washer is out of stock. I spend over 4 hours in BrandsMart store in Dania on the following day, taking to store assistant manager George, store manager Patrick and appliance department manager Robert. No one could tell me how it possible that purchased by me two weeks ago washer was sold out. I was told that I will receive the call on following Wednesday, informing what washer and dryer are in stock, who will be delivering ( distribution center center of the model machines from the store) and when. As you can guessed, no one called, texted or sent me an email with updates. Multiple calls later, just to be passed from one person to another asking to hold, I received no help. Avoid buying from BrandsMart USA since they do not know how to have a professional business, provide quality services. Brandsmart USA could only sell you a headache for your money!

Muy buen servicio, gracias a la ayuda y comprensión de la señorita Fatima muy buena trabajadora nos atendió como la familia que nos une Brandsmart

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Excellent experience! I’m extremely grateful to Catherine McGriff, she made everything seamless and resolved my situation faster than I could have hoped.

My experience with Catherine McGriff from SSC Customer Success Team @ Brandsmart USA was excellent and handled in a timely manner. She took care from start to finish. A+A+A+A+A+ Thank You, Anthony C

Pedro Silva was very helpful and courteous in resolving my issue. It was taken care of quickly and I didn’t have to call back. Thank you!

Lisa was the only pleasant person i spoke to in my time using brandsmart this time around. She was absolutely amazing!