Brazil KeratinReviews of brazil-keratin.com

Reply from Brazil KeratinApr 13, 2026

We’re very sorry for what happened and for the inconvenience caused. This is certainly not the experience we want for our customers. We have already contacted you directly to offer the best solution, either a reshipment of the product or a full refund, according to your preference. Our team is available and ready to assist you, and we will be happy to resolve this as quickly as possible. Paola V.

Reply from Brazil KeratinJan 9, 2026

¡Nos alegra mucho que esté satisfecho! ¡Su satisfacción es nuestro principal objetivo! Gracias por elegir nuestra empresa ❤✔ ¡Estoy a su disposición para aclarar cualquier duda! Atentamente, Pamela A.

Reply from Brazil KeratinDec 12, 2025

Hello, We apologize for any frustration this may have caused. We would like to clarify that we have already contacted you by phone and resolved the situation. Your refund has been successfully processed. If you need any further assistance, please feel free to reach out. We remain at your disposal. Wanessa B.

Reply from Brazil KeratinOct 30, 2025

Lamentamos que sua experiência não tenha sido como esperava. Nossa equipe prestou todo o suporte necessário e ofereceu o reembolso parcial da taxa como forma de cortesia e respeito. Reforçamos que seguimos todos os procedimentos corretamente e estamos sempre à disposição para auxiliar nossos clientes. Atenciosamente, Equipe brazil-keratin.com

Reply from Brazil KeratinSep 26, 2025

Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution. Best regards Pamela A.

Reply from Brazil KeratinSep 26, 2025

Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution. Best regards Pamela A.

Reply from Brazil KeratinSep 26, 2025

Hello, how are you? In accordance with your refusal of the product, we have proceeded with the refund and disposal of the item as established. If you have any questions or need further assistance, we are available to help. Pamela A.