Reply from BREO BOXMay 17, 2021
Hi Cindy!
Thank you for the feedback :)
With the broad scope of our products - tech, gadgets, kitchen/home goods, and lifestyle products, we know that each box won't be 100% appeasing to every subscriber, but hopefully you love at least a few items, and can gift the others.
That being said, we'll definitely take this criticism and do our best to curate the boxes you (our subscribers) want!
Yes, regarding subscriptions, you do have to cancel before renewals, but other than that, you can cancel or skip a box at any time
We'd love if you gave us another chance to make it up to you in terms of the box quality, and if so, would appreciate if you reconsider your score, as this greatly affects our business, but completely understand if that not something you're interested in.
Either way, feel free to reach out to our care team, [email protected] and they'll assist you in any way they can