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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

Mental Health

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3.9

Average

Based on 1,577 reviews

Brightside Health3.9

Reviews1,577 About Contact

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Rating breakdown

5 star65%
4 star6%
3 star4%
2 star3%
1 star22%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Folks Told, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Folks Told: 2026

Contact & location

(415) 360-3348
brightside.com
support@brightside.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 18% of reviews.
Most recent review: October 2026.

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Brightside Health reviews

Showing 94 reviews with 4 stars · Clear filters

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customer
Sep 9, 2025
Very helpful
This is a very good concept that allows for in home appointments
Report
K9Lover
Sep 6, 2025
Doing better.
Doing better.
Report
Natalia W.
Aug 21, 2025
Good overall experience
Good overall experience, quality medical professionals available daily. Great app. But when I tried to cancel two days after my next month started, customer service was not very accommodating.
Report
DeAnne
Aug 14, 2025
My therapist is terrific -- However
My therapist is terrific -- However: trying to get some help making an appointment with my nurse practitioner. The "help" person clearly had not read my email and gave me advice assuming I had not already tried the standard procedures.
Report
Sharon
Jul 18, 2025
Just getting refills
It only takes 15 to get my refills..
Report
Karissa B.
Jul 11, 2025
Great experience
Great experience
Report
Shannon F.
Jul 10, 2025
My psychiatrist was fantastic
My psychiatrist was fantastic. The antidepressant prescribed for me has really improved my quality of life. My therapist was also fantastic. However, since he is so good, there wasn't much choice for appointment openings when I needed them, so that was disappointing.
Report
Jon F.
Jul 1, 2025
My therapist is very good
My therapist is very good
Report

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