Average
Based on 173 reviews
Brightway logistics LLC3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Brightway Logistics LLC, we specialize in reliable, safe, and affordable vehicle transport for all types of vehicles across the United States. Whether you're transporting a car, motorcycle, truck, RV, boat, or any other type of vehicle, our goal is to make the shipping process easy, transparent, and stress-free for you.We provide both open and enclosed transport options to suit your vehicle's needs and ensure it arrives at its destination in excellent condition.
Brightway logistics LLC (brightwaylogistics.us) has 173 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
173 approved reviews, newest moderated first
Ronja
Bait and switch. Promise one price but when the day comes for pickup, they will ask for more money. Original quote was $849 . The day of pickup they wanted almost $3k. Horrible company and horrible people. This is a true review. I have plenty of evidence to substantiate my claim
Ted
Brian Smith did well at arranging terms that worked for the shipper and the carrier. Contact Information was promptly shared with both parties. Review provided by the carrier.
jctarheel
Michael was great pleasure to work with he assisted me in shipping and even though I already had reservations from another company. But he made sure that my needs were still met. And for this act. I will be looking for shipping service in the future
Lee F.
Not a good experience. They clearly employ a bait and switch tactic. I was quoted a price of $495 to transport my vehicle from Montana to Washington. The website says their quoted price is the price you pay. Simply not true. I paid a deposit of $150. I checked in the day before my vehicle was supposed to be picked up and was told that the driver would pick up the vehicle the next day. On the day the pick up was supposed to happen, I received a text saying they were having trouble locating a driver, but that there were other options - one for $1800, one for $1700, and one for $1350. I told them none of those were viable and that it would be cheaper for me to fly and retrieve my vehicle. I asked for my deposit to be refunded and was told that they would put in a request. It took nearly two weeks to receive my refund.
Diana L.
Since you guys do not have a real email, I will leave this here. Hello, This is formal written notice that I am canceling Order #545290067, effective immediately and before any carrier assignment or dispatch. I do not authorize Brightway Logistics LLC to charge my card or collect any additional payment, fee, balance, cancellation charge, or other amount under this order. Please do not assign a carrier, dispatch my vehicle, or take any further action related to this transport. Please confirm in writing that the order has been fully canceled, no carrier has been assigned, and no further amount is due from me. If Brightway Logistics attempts to charge me any additional amount or proceeds with this order after receiving this notice, I will immediately dispute the charge with my card issuer and file complaints with the Florida Attorney General’s Consumer Protection Division and the Federal Motor Carrier Safety Administration. I reserve all rights and remedies available to me under Florida consumer-protection law. Diana L.
Pannir M.
Emma Wilson is great to work with Everything went smoothly from pick up to delivery! Pannir Murugesu
Wiberson V.
great service!
Ia
Professional and friendly company Highly recommended
