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Broadway.com Reviews | Read Customer Reviews of broadway.com

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Broadway.com

Broadway.comReviews of broadway.com

Events & Venues
729 7th Avenue, New York, New York

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4.6

Excellent

Based on 403 reviews

Broadway.com4.6

Reviews403 About Contact

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Rating breakdown

5 star82%
4 star8%
3 star1%
2 star0%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Broadway.com

Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.

Broadway.com (broadway.com) has 403 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Website: broadway.com
Category: Events & Venues
Location: New York, New York
Listed on Folks Told: 2026

Contact & location

broadway.com
ticketing@broadway.com
729 7th AvenueNew York, NY 10019

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 11% of reviews.
Most recent review: October 2026.

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Broadway.com reviews

403 approved reviews, newest moderated first

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Suzanne J.
Jun 8, 2025
Easy to navigate website
Easy to navigate website. Good choice of seats and ticket prices.
Report
Virginia B.
Jun 8, 2025
It was simple and easy to use
It was simple and easy to use. What I do not like or understand is why the service/handling fee is so high for tickets being sent via e-mail.
Report
George K.
Jun 8, 2025
Quick and easy
Quick and easy
Report
Fernando C.
Jun 8, 2025
Fast and easy
Fast and easy
Report
Alyce H.
Jun 7, 2025
Website very easy to navigate
Website very easy to navigate
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Valued C.
Jun 7, 2025
the best for theater reservation online
easy & faster
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Greg C.
Jun 7, 2025
Website for purchasing seats was easy…
Website for purchasing seats was easy to navigate. We especially liked the "view from my seat" feature.
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Mr S.
Jun 7, 2025
A bit frustrating
Whilst it was easy to find shows and find seats, it was difficult to book the seats. Your website times out very quickly and there was a problem trying to make payment. Your website did not confirm whether the payment had been made or not, so not very helpful
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