William W.
Diligent
Diligent, patient, & sincerely helpful
Reply from Brownmed, Inc.Jan 5, 2026
Hello William, Thanks so much! It makes us happy to hear our team’s diligence and patience stood out. Helping customers like you is what we love to do!

Excellent
Based on 524 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1965, Brownmed has been dedicated to providing innovative wellness and recovery solutions that help people feel better, recover faster, and live well. We take pride in our long history of creating products that improve health and enhance quality of life. As a family-owned business, we have locations in Spirit Lake, IA, and Boston, MA. Our mission is to continue developing products that support your wellness journey, whether you're recovering from an injury, managing a condition, or just looking for ways to feel your best. Learn more about us, our story, and our 13 brands of products by visiting our website at https://www.brownmed.com/. Stay connected with us on social media (@brownmedinc) for updates, tips, and more!
Brownmed, Inc. (brownmed.com) has 524 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
524 approved reviews, newest moderated first
William W.
Diligent, patient, & sincerely helpful
Reply from Brownmed, Inc.Jan 5, 2026
Hello William, Thanks so much! It makes us happy to hear our team’s diligence and patience stood out. Helping customers like you is what we love to do!
Donovon P.
The order was correct and it will do. It is just I wanted to replace my older one but it is clearly 2 to 3 times larger than the ones I received. That is the price of inflation and tariffs, I guess. Things get smaller but charged the same price.
Reply from Brownmed, Inc.Jan 5, 2026
Hello Donovon, Thank you for sharing your feedback. We completely understand your concerns regarding the product size. We do take customer feedback seriously for every product, and past input has influenced adjustments in sizing for improvement and usability. We’ll be sure to share your comments with our product development team as they continue evaluating ways to improve this product. We truly appreciate your insights and your support, and we hope future updates will better meet your expectations. Thank you again for taking the time to share your experience.
Liv D.
This company is amazing. I put in a P.O. Box for the Christmas present I got my mom and a human being called me and told me they needed a physical address. I called the number back and the same lovely person answered the phone, took the address and got the package out that day! I hope they keep using real people to answer their phones and help their customers. It was so refreshing in this age of useless AI phone loops thay do nothing but frustrate customers. And the products are amazing! I got my mom the arthritis gloves to help with her reinards syndrome and she reported her finger tips were not white while knitting once she started using them. Amazing!
Reply from Brownmed, Inc.Jan 5, 2026
Hello Liv, Thank you so much for your kind words! We’re thrilled to hear your mom is already feeling the benefits of her arthritis gloves, and that she can enjoy knitting comfortably again. We’re also so glad our team could help make sure her gift arrived on time. We love being able to connect with real people and provide that personal touch. Your feedback really made our day, and we’ll be sure to share it with the team. Thank you again for trusting us with your gift and for taking the time to share your experience!
VT
customer service gave me accurate info. the product arrived in a timely fashion and in good condition. the vibrating arthritis gloves work well.
Reply from Brownmed, Inc.Jan 5, 2026
Hello, Thank you so much for your kind words! We’re thrilled to hear that our team could provide helpful information and that your gloves arrived quickly and in great condition. We’re also glad to hear they’re working well for you! We truly appreciate your support and your feedback.
Keli M.
The compression gloves fit nicely. However, they are not what I expected. I expected the material to be similar to compression socks and restrict thumb movement. They are a nice soft knit material.
Reply from Brownmed, Inc.Jan 5, 2026
Hi Keli, Thank you for sharing your feedback. We’re glad to hear the gloves fit nicely, but we understand they weren’t quite what you expected. Our compression gloves are designed with a soft knit material to provide gentle support and comfort while maintaining mobility, rather than fully restricting movement like compression socks. Our customer service team will be reaching out to you directly to better assist and ensure you get the support you need. We also appreciate your feedback and will share it with our product development team as they continue to improve our products. Thank you again for taking the time to share your experience.
marleea
Delivered on time. I will admit that the level of compression is not what I was hoping for. I was expecting firmer compression for my hands.
Reply from Brownmed, Inc.Jan 5, 2026
Hi Marleea, Thank you for sharing your feedback! We’re glad your order arrived on time. We understand that the level of compression may not have met your expectations. Our gloves are designed to provide gentle, comfortable support while allowing hand mobility rather than very firm compression. We truly appreciate your input and the opportunity to improve our products.
Steven S.
I received the product that I ordered promptly—within a week—but I was not informed during that ordering process that the package would be shipped to my home in stead of to my post office box as I requested. The UPS driver who delivered it just dropped the package on the ground outside of my door and left. I did not see it until I went outside the next day. Anyone could have stolen it. You should offer more than one kind of delivery.
Reply from Brownmed, Inc.Jan 5, 2026
Hi Steven, Thank you for sharing your feedback. We’re glad your order arrived promptly, but we completely understand your concern about the delivery to your home instead of a PO box. Currently, we don’t ship to PO boxes, but your feedback is very helpful. We’ll consider adding this information to our checkout page and will share your comments with our warehouse team for future improvements. We truly appreciate your input, as it helps us improve the experience for all of our customers.
CS
Hi there...I purchased the small size. Just received today...I have pretty bad arthritis in my thumbs and the joint to my wrist...they are very comfy and the recommendation from an arthritis institution sold me, just worried they won't stay snug enough...next time, and there WILL BE a next time, I may try the XS size. Just my thoughts...ty for your work.
Reply from Brownmed, Inc.Jan 5, 2026
Hello, Thank you so much for your thoughtful review! We’re glad to hear the gloves are comfortable and that you found the recommendation helpful. It’s great to know you’re considering trying the XS size next time. Finding the right fit can make a big difference for comfort and support. We really appreciate your feedback and your support, and we look forward to helping you again in the future!