Great
Based on 494 reviews
BUDK4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
BUDK (budk.com) has 494 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
494 approved reviews, newest moderated first
Philly P.
I ordered a package on the 31st of October. Today is the 13th of November & I still haven’t received my order. Customer service keeps giving me the run around and trying to delay my refund for the order. I don’t see how companies don’t get shut down for such actions?
Gerald F.
I guess my latest shopping experience I believe was my tactical survival knives I ordered different types for different situations most can be used for any situation though I'm very comfortable with what I've received keep up the great work
Reply from BUDKOct 1, 2025
Thank you so much for your review! We're happy to hear that you have had such a great experience with us and we thank your for your business. Have a great day!
Ronda H.
I would rate them lower if possible. Customer service and ordering is some of the very worst from any company I have dealt with!!!!! They don’t care about the customer in any way. Steer clear and find the item you want from a company that produces good quality and takes care of its customers!
ryan P.
Bud K I shop with many times. If there is a problem they correct it. Shopping all over the internet it becomes apparent. They are good
Reply from BUDKMay 5, 2025
Thank you so much for your review! We're happy to hear that you have had such a great experience with us and we thank your for your business. Have a great day!
Andy D.
I have shopped with the company for years but never had a subscription until now. It was an early birthday present from my wife and I love it.
Reply from BUDKMay 5, 2025
Thank you so much for your review! We're happy to hear that you have had such a great experience with us and we thank your for your business. Have a great day!
Jason F.
I have been purchasing from Bud K for over 20 years now. In my 20's I was really into knife and sword collecting. I purchased over 100 different items from Bud K. Back then it was over the phone and mail-in catalogue orders. Now, with online ordering and a very user friendly purchasing system, I can continue my Bud K collection with ease. Fast shipping too! Huge selection with great prices! Thanks Bud K for being a solid and trustworthy company.
Reply from BUDKMay 5, 2025
Thank you so much for your review! We're happy to hear that you have had such a great experience with us and we thank your for your business. Have a great day!
jeff S.
1-Star Review for BUDK: Abysmal Customer Service I had a terrible experience with BUDK that ensures I'll never shop with them again. I ordered a sword cane, but it arrived with a broken head. I contacted customer service, who promised a replacement—yet it never arrived. Frustrated, I disputed the charge with my credit card, as any consumer would. Fast forward to now, I tried ordering a bo staff. After receiving an order confirmation, I waited nearly a month with no updates. When I reached out, they informed me they wouldn’t fulfill my order unless I reversed the previous dispute. I told them I’d gladly reverse it once they resolved the original issue with the sword cane, but they refused to address it. Their customer service is unresponsive, unhelpful, and holds your money hostage. I’m taking my business elsewhere—avoid BUDK at all costs!
Reply from BUDKApr 18, 2025
Thank you for contacting us! We do apologize for the inconvenience; please expect a call from one of our Supervisors regarding this issue. Have a wonderful day!
Ricardo
BUDK is awesome I've ordered a few things from you're catalog never been disappointed
Reply from BUDKApr 18, 2025
Thank you so much for your review! We're happy to hear that you have had such a great experience with us and we thank your for your business. Have a great day!
