Great
Based on 466 reviews
BuildZoom4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients. BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project. Are you building a new location for your restaurant? We can find you contractors who have built restaurants.Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.
BuildZoom (buildzoom.com) has 466 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
466 approved reviews, newest moderated first
Jim
Emily was great to work with on finding a contractor for our home project. She set-up site visits by three different contractors working within our price range in a timely manner. She was in consistent contact with me to follow-up on the quotes. I did not end up going with one of the contractors that she connected me with, but the experience was positive overall.
Matthew
They are not fair or legitiment with there reviews. I have customers that have posted positive reviews for our company, but Buildzoom will not post them to the website. They only post the negative reviews. I know of 3 customers that have sent me their reviews and none have been posted. Very biased website.
Reply from BuildZoomAug 22, 2022
Hello Matthew, We’re happy to look into this particular matter for you further if you reach out to us at [email protected]. However, to provide some context, it could be very easy for a person to falsify reviews, so we have safeguards in place that prevent that from happening. Since we don’t require reviewers to sign up for an account and be logged in, we ask every person who places a review to provide us with some basic contact information. If the reviewer does not provide any, we have no way of validating the review so we reject it. Additionally, we require that the reviews be detailed - in the review box we ask two questions “What was your experience like working with [CONTRACTOR NAME]? Would you recommend the contractor to others?” Reviewers don’t have to answer those two questions specifically, however they demonstrate the types of answers we’re looking for with some fair level of detail. If you browse around at other contractor profiles you’ll see the reviews that are approved typically have a good level of detail. Additionally, with the permit and job data we collect from building departments across the country, we can also validate if the reviewer actually had a job with that contractor. I hope this helps and you can reach out to us directly to review this further.
Kathy B.
Because of the generator shortage and/or the generators which were coming into the states were assigned to the larger companies, the generator Lindon Electrical Services ordered for us didn't come in. It was ordered May, 2021 and as of January 23, 2022 we had no generator. I didn't realize that those receiving generators were just the large companies, therefore leaving Lindon Electrical empty handed. So Lindon Electrical could not be the blame for the time we waited for our generator. When we decided we had waited long enough, Lindon quickly returned our funds.
Lincoln P.
I had a great experience with Buildzoom as I found my reliable and great general contractor here. Great place to start when you’re looking for professionals to start a remodeling job.
Mary M.
I was trying to find a company to do a siding job on my home. I was directed to BuildZoom and I was able to get 3 bids and found one company that was amazing. I would not have found this company without their help.
Abdef
Absolutely terrible experience with one of "their"contractors. The info on the contractor's page is clearly not correct if not outright fraudolent. I contacted them multiple times and nothing changed. There are multiple people who filed with the CSLB against this contractor and they still have this company in the top 1%. That shows how bad is their data analytics tool. Just stay away from this platform. The same contractor on yelp has 2.5 star rate, at least a dozen reviews have been removed because they were fake. Just to comment on the nonsense reply they posted. You talked about project they have completed. How do you know they have been completed? You do not. You know how I know that? Because the contractor I am talking about which is top 1% in your system has been fired multiple times already and did not complete multiple projects. The only way for you to know if the project was completed is to see if a final was filed with the city which you DO NOT, which show your platform is just bad and your statements are clearly misleading if not outright false. Again, I contacted you on multiple occasions telling you that the information the contractor is providing on YOUR platform is FALSE. And you did not do anything after telling me you would do something. Do you want me to attach your email to this? Because I can do that so you get embarassed.
Reply from BuildZoomAug 22, 2022
Hello Abdef, We’d like to clarify that we do not have our own network of contractors. We partner with building departments and contractor license boards to maintain records of over 3.8 million licensed contractors. When a property owner needs help finding a contractor, we help source one in their area by sharing details of their project with local contractors and coordinating appointments. We also offer a Premium Service if a property owner needs assistance evaluating the bids from multiple contractors, managing the pre-construction process with the property-owner, and evaluating the final contract before the property owner signs anything. We evaluate contractors based on a lot of different criteria to determine if the contractor is the best fit for your project and how reliable they are. Things such as (but not limited to) the number of permits they’ve filed in their lifetime (and in the last 12 months), the number of jobs they’ve completed, the types of jobs they completed, the reviews they receive on different review platforms, the number of years they’ve been in business, their bid-to-hire rate, their licenses, and how responsive & engaged they are with both their clients and BuildZoom. All of these factors, and more, go into their BuildZoom score that ranks them among other contractors in their local area. If complaints have been filed against this contractor and their license is suspended or revoked, we receive updates from contractor license boards and our system will update accordingly by delisting the contractor until their license is in good standing again. As it relates to the contractor’s BuildZoom profile page, the contractor can claim their profile and manage it themselves. If they don’t claim their profile, we still list them on our platform however it’s usually mostly blank. We apologize for the poor experience you had with a contractor you found using our platform. Reviews on Buildzoom.com for the contractor are important, so if you personally had a poor experience with a contractor, make sure to leave a thorough review on their BuildZoom profile. I hope this helps clarify the relationship between BuildZoom and contractors found through our platform.
gina C.
Stateline has been one of the best companies that I have delt with. The team was very helpful and professional from start of job until completion. They do exceptional work, and I will definitely be using Stateline for any future work. HIGHLY RECOMMEND!
Jessica S.
I used BuildZoom to help me find a contractor for my bathroom remodel project. They helped me to get in touch with several contractors to obtain quotes. I used one of the contractors suggested that had a very competitive price, and they did an amazing job! I work as an architect and have high standards, and was happy to have BuildZoom to help me find a contractor when all of the ones I know were too busy fora smaller project. They were never pushy, and were there for guidance along the way too. Thank you BuildZoom!
