Fattie T.
Great quality
Great quality! Great customer service! Great product!

Excellent
Based on 315 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buttonsmith is an innovative American manufacturer offering high-quality, customizable accessories and apparel through both our online store and our enterprise platform. From our union-certified facility in Washington state, we craft a unique range of products including our popular Tinker Reel badge reels with interchangeable tops, premium dog collars and leashes, custom buttons, magnets, lanyards, t-shirts, tote bags, and stickers.What sets us apart is our commitment to quality and innovation. Our signature Tinker Reel design lets you instantly swap decorative tops to match your outfit or mood. Our dog collars and leashes are built to last, made with premium materials and careful attention to detail. Every product we make combines creative design with durable construction, backed by our satisfaction guarantee.As America's only carbon-neutral t-shirt printing operation, we take pride in sustainable, ethical manufacturing. All Buttonsmith products are union-made in the USA, supporting American workers while maintaining exceptional quality standards. Whether you're shopping for yourself or looking for custom merchandise for your organization, our state-of-the-art facility ensures consistent quality and rapid fulfillment.Beyond our consumer products, Buttonsmith's technology platform powers merchandise programs for political campaigns, franchise networks, labor unions, and non-profit organizations. Our innovative zero-inventory system and automated compliance handling have made us the trusted partner for over 300 organizations nationwide.Visit our online store to explore our full range of products, or contact us to learn about our enterprise solutions for organizations. Experience the difference that American innovation and craftsmanship can make.
Buttonsmith (buttonsmith.com) has 315 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
315 approved reviews, newest moderated first
Fattie T.
Great quality! Great customer service! Great product!
KimY
Absolutely above and beyond every step of the way. Y’all have earned my gratitude and my fierce loyalty.
Brent B.
Everything was easy, from ordering to delivery. It was exactly as advertised. I like the fact that it’s made in the USA! If I may make a suggestion . . . I would like a button of the US Army Air Corps roundel. If you let me know if that’s possible, I’ll be the first one to buy it!
John A.
High quality product and reasonable shipping time.
John M.
Ordered, waited two full business days to get an impersonal 'your order has been canceled because the pricing was wrong' email. No apology, no 'please re-order' or offer to retain the business. The 'new' price listed after was seven times the original amount.
Reply from ButtonsmithSep 12, 2024
We're terribly sorry. There was a software glitch which cause the prices for hundred packs of buttons to be incorrectly reset to the price of a single button. As soon as we realized it, we corrected the problem, contacted you, and provided a full refund. We're a small business using US-made materials and union labor; unfortunately we can't sell things for a tiny fraction of what it costs us to make them. If we can be of help to you please let us know, as we would be happy to do business with you.
Khristen
Excellent collars. Quickly delivered.
MB
Shipping was quick and the products are high quality.
Jackie K.
I lovedthe fall color on the dog collars.