Ken
Smooth Process, Payment as Promised
A smooth, painless process from start to finish. I generated a quote quickly, got my mailing label, used an old iPhone shipping box to send my phone, and waited for the inspection and payment process to complete. Because I did this during peak iPhone upgrade season the process did take a while (2 full weeks from generating the mailing label to receiving payment) but the label had a tracking number and BuyBack Engineer sent periodic email updates, so the process was clear if not very fast. I received the full quoted price for my iPhone sent via Venmo.
Reply from BuyBack EngineerOct 14, 2021
Thank you for the feedback Ken. Communication is our strongest asset as we work on implementing more improved processes to get our customers their payouts. We hope you’ll choose us again in the future




