Great
Based on 511 reviews
BuyBrakes.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1998, Veteran Owned - BuyBrakes.com has been fully engaged in guiding enthusiasts, racers, driving instructors and consumers in the complex subject of purchasing brake and suspension upgrades and delivering those components from dozens of the best brands in the world at the best pricing possible. When you connect to our sales team, you'll actually be talking live to real brake experts ready to discuss and provide solutions regarding your vehicle's braking and suspension challenges.Having a complex component, order or delivery problem that you feel you need to talk to the company founder about? He's at ext. 459 at our toll-free number where you could reach him live or he'll return your call the next business day. Who does that? We do.There is no better company at having complex conversations regarding the dozens of brake and suspension brand offerings as it relates to thousands of year/make/model vehicles on offer in North America. BuyBrakes.com is the go-to resource for automotive technicians and auto repair facilities to call when they are not exactly sure what Brembo, Stoptech, Wilwood or other brand Brake Caliper is hanging off the spindle on the car/truck or SUV that just pulled into their shop. Yes, they call us to find those tricky bits. Are we always correct? Only 98% of the time. The other 2% we're digging deeper within the hollowed halls of engineering staff inside the brands themselves.Are our vendors struggling with supply chain issues in 2021? Yes
BuyBrakes.com (buybrakes.com) has 511 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
511 approved reviews, newest moderated first
Douglas K.
ADAM HUME was a GREAT help getting me set up with front and rear EBC RED brake pads from my 96 Saturn SC2 after Hawk discontinued their HPS (and all other) pads for this car. So, I'm still running and stopping well!
Gregg
Mixed review. The customer service was very good got the most part. I sent some email asking questions and was given a prompt response (much appreciated). But then there was a problem with the order. Originally I had emailed asking a recommendation for brake pads for my car. I had sent the make and model. Buy Brakes responded asking if my car's origin was Japan or Mexico. I replied with Japan. I was then sent direct links to the pads with recommendations. I used the direct link to order the parts. It was supposed to be 2-day shipping. 3 days passed and no delivery. The 3rd day I was sent an email from Buy Brakes stating that the order could not be completed because there was additional information needed regarding my car. Was the car manufactured in Japan or Mexico? I thought I already answered that question. So now a 2-day delivery will take 8 days!
Reply from BuyBrakes.comSep 4, 2019
Yes, we were a bit over zealous in making sure we had the correct vehicle information. Sorry you were asked the same question twice! We'll work on that!
Brad C.
They price matched then beat it by another $5. Thanks, Adam will come back for repurchases.
Kevin U.
Not only is their site the easiest way to find brake packages for your car that fit, but they also have great customer service. In my case, the manufacturer of the pads made them incorrectly but BuyBrakes provided outstanding service to manage it. Tom who helped me is not only a knowledge ASE Master Tech he made sure I was taken care of and followed up all along the way.
Matthew M.
I bought a big brake kit from them. The tech support was excellent, the representative was very helpful in making sure that I got the kit that I wanted. Also be sure to get a measuring template to check if your upgrade will fit. On my car i needed 10mm spacers to get the necessary clearance. Also the product has made an amazing difference in how the car drives. The brakes are much firmer and stop the car much better. Now the weak link in the brake system is the tires not the brakes themselves.
rick C.
I really like dealing with these guys, there knowledgeable on what they sell for what u need or are looking for, and there products are top of the line stuff . would highly recommend..
Pablo D.
Excellent from prices to costumer service
Reply from BuyBrakes.comJul 20, 2019
Thanks Pablo, we work hard to have a great team devoted to our client's brake needs for both quality and pricing.
Bill M.
Easy to work with
